QMail + Domain Keys: No signature available in message

[xetic]

Plesk 9.5.2:

I am having a problem with qmail and domain keys. When I send a mail it is sent with no signature at all.

I have attempted this with mail from several of my domains. I have tried turning off domain keys in Mail Settings, verifying the DNS entries were removed, and turning domain keys back on the domain.

I have verified that "Allow signing outgoing mail" is enabled in Settings > Mail Server Settings is enabled.

Any help to further diagnose this issue would be greatly appreciated.

Jul 2 23:52:23 plesk /var/qmail/bin/relaylock[10595]: /var/qmail/bin/relaylock: mail from [MY_LOCAL_IP_WAS_HERE]]:52202 ([MY_LOCAL_IP_WAS_HERE]])
Jul 2 23:52:24 plesk smtp_auth: SMTP connect from (null)@[MY_LOCAL_IP_WAS_HERE]] [[MY_LOCAL_IP_WAS_HERE]]]
Jul 2 23:52:24 plesk smtp_auth: smtp_auth: SMTP user mail@mydomain.com : logged in from (null)@[MY_LOCAL_IP_WAS_HERE]] [[MY_LOCAL_IP_WAS_HERE]]]
Jul 2 23:52:24 plesk qmail-queue-handlers[10599]: Handlers Filter before-queue for qmail started ...
Jul 2 23:52:24 plesk qmail-queue-handlers[10599]: from=me@mydomain.com
Jul 2 23:52:24 plesk qmail-queue-handlers[10599]: to=me@mydomain.com
Jul 2 23:52:24 plesk qmail-queue-handlers[10599]: hook_dir = '/usr/local/psa/handlers/before-queue'
Jul 2 23:52:24 plesk qmail-queue-handlers[10599]: call_handlers: call executable = '/usr/local/psa/handlers/info/05-grey-R7oCUS/executable'
Jul 2 23:52:24 plesk greylisting filter[10600]: Starting greylisting filter...
Jul 2 23:52:24 plesk qmail-queue-handlers[10599]: handlers_stderr: SKIP
Jul 2 23:52:24 plesk qmail-queue-handlers[10599]: call_handlers: SKIP during call '/usr/local/psa/handlers/info/05-grey-R7oCUS/executable' handler
Jul 2 23:52:24 plesk qmail-queue-handlers[10599]: call_handlers: call executable = '/usr/local/psa/handlers/info/10-spf-mE0Aq2/executable'
Jul 2 23:52:24 plesk spf filter[10601]: Starting spf filter...
Jul 2 23:52:24 plesk qmail-queue-handlers[10599]: handlers_stderr: SKIP
Jul 2 23:52:24 plesk qmail-queue-handlers[10599]: call_handlers: SKIP during call '/usr/local/psa/handlers/info/10-spf-mE0Aq2/executable' handler
Jul 2 23:52:24 plesk qmail-queue-handlers[10599]: recipient[3] = 'me@mydomain.com'
Jul 2 23:52:24 plesk qmail-queue-handlers[10599]: handlers dir = '/usr/local/psa/handlers/before-queue/recipient/me@mydomain.com'
Jul 2 23:52:24 plesk qmail: 1278129144.971168 new msg 48433094
Jul 2 23:52:24 plesk qmail: 1278129144.971486 info msg 48433094: bytes 3100 from <me@mydomain.com> qp 10602 uid 2020
Jul 2 23:52:24 plesk qmail-queue-handlers[10599]: starter: submitter[10602] exited normally
Jul 2 23:52:24 plesk qmail-local-handlers[10603]: Handlers Filter before-local for qmail started ...
Jul 2 23:52:24 plesk qmail-local-handlers[10603]: from=me@mydomain.com
Jul 2 23:52:24 plesk qmail-local-handlers[10603]: to=me@mydomain.com
Jul 2 23:52:24 plesk qmail-local-handlers[10603]: mailbox: /var/qmail/mailnames/mydomain.com
Jul 2 23:52:24 plesk qmail-local-handlers[10603]: hook_dir = '/usr/local/psa/handlers/before-local'
Jul 2 23:52:24 plesk qmail-local-handlers[10603]: recipient[3] = 'me@mydomain.com'
Jul 2 23:52:24 plesk qmail-local-handlers[10603]: handlers dir = '/usr/local/psa/handlers/before-local/recipient/me@mydomain.com'
Jul 2 23:52:24 plesk qmail-local-handlers[10603]: call_handlers: call executable = '/usr/local/psa/handlers/info/10-dd52-domainkeys-Tq9NYS/executable'
Jul 2 23:52:24 plesk qmail: 1278129144.987023 starting delivery 1111: msg 48433094 to local 2-me@mydomain.com
Jul 2 23:52:24 plesk qmail: 1278129144.987117 status: local 1/10 remote 0/20
Jul 2 23:52:24 plesk dk_check[10604]: DK_STAT_NOSIG: No signature available in message
Jul 2 23:52:24 plesk qmail-local-handlers[10603]: handlers_stderr: PASS
Jul 2 23:52:24 plesk qmail-local-handlers[10603]: call_handlers: PASS during call '/usr/local/psa/handlers/info/10-dd52-domainkeys-Tq9NYS/executable' handler
Jul 2 23:52:24 plesk qmail-queue-handlers[10605]: Handlers Filter before-queue for qmail started ...
Jul 2 23:52:24 plesk qmail-queue-handlers[10605]: from=me@mydomain.com
Jul 2 23:52:24 plesk qmail-queue-handlers[10605]: to=mail@mydomain.com
Jul 2 23:52:24 plesk qmail-queue-handlers[10605]: hook_dir = '/usr/local/psa/handlers/before-queue'
Jul 2 23:52:24 plesk qmail-queue-handlers[10605]: call_handlers: call executable = '/usr/local/psa/handlers/info/05-grey-R7oCUS/executable'
Jul 2 23:52:25 plesk greylisting filter[10606]: Starting greylisting filter...
Jul 2 23:52:25 plesk qmail-queue-handlers[10605]: handlers_stderr: SKIP
Jul 2 23:52:25 plesk qmail-queue-handlers[10605]: call_handlers: SKIP during call '/usr/local/psa/handlers/info/05-grey-R7oCUS/executable' handler
Jul 2 23:52:25 plesk qmail-queue-handlers[10605]: call_handlers: call executable = '/usr/local/psa/handlers/info/10-spf-mE0Aq2/executable'
Jul 2 23:52:25 plesk spf filter[10607]: Starting spf filter...
Jul 2 23:52:25 plesk qmail-queue-handlers[10605]: handlers_stderr: SKIP
Jul 2 23:52:25 plesk qmail-queue-handlers[10605]: call_handlers: SKIP during call '/usr/local/psa/handlers/info/10-spf-mE0Aq2/executable' handler
Jul 2 23:52:25 plesk qmail-queue-handlers[10605]: recipient[3] = 'mail@mydomain.com'
Jul 2 23:52:25 plesk qmail-queue-handlers[10605]: handlers dir = '/usr/local/psa/handlers/before-queue/recipient/mail@mydomain.com'
Jul 2 23:52:25 plesk qmail: 1278129145.061985 new msg 48433095
Jul 2 23:52:25 plesk qmail: 1278129145.062126 info msg 48433095: bytes 3230 from <me@mydomain.com> qp 10608 uid 110
Jul 2 23:52:25 plesk qmail-queue-handlers[10605]: starter: submitter[10608] exited normally
Jul 2 23:52:25 plesk qmail-local-handlers[10609]: Handlers Filter before-local for qmail started ...
Jul 2 23:52:25 plesk qmail-local-handlers[10609]: from=me@mydomain.com
Jul 2 23:52:25 plesk qmail-local-handlers[10609]: to=mail@mydomain.com
Jul 2 23:52:25 plesk qmail-local-handlers[10609]: mailbox: /var/qmail/mailnames/mydomain.com/mail
Jul 2 23:52:25 plesk qmail-local-handlers[10609]: hook_dir = '/usr/local/psa/handlers/before-local'
Jul 2 23:52:25 plesk qmail-local-handlers[10609]: recipient[3] = 'mail@mydomain.com'
Jul 2 23:52:25 plesk qmail-local-handlers[10609]: handlers dir = '/usr/local/psa/handlers/before-local/recipient/mail@mydomain.com'
Jul 2 23:52:25 plesk qmail-local-handlers[10609]: call_handlers: call executable = '/usr/local/psa/handlers/info/10-spam-3z5RM0/executable'
Jul 2 23:52:25 plesk spamd[3161]: spamd: got connection over /tmp/spamd_full.sock
Jul 2 23:52:25 plesk spamd[3161]: spamd: using default config for mail@mydomain.com: /var/qmail/mailnames/mydomain.com/mail/.spamassassin/user_prefs
Jul 2 23:52:25 plesk spamd[3161]: spamd: processing message <00ef01cb1a63$16f39de0$44dad9a0$@com> for mail@mydomain.com:110
Jul 2 23:52:25 plesk qmail: 1278129145.140981 starting delivery 1112: msg 48433095 to local 17-mail@mydomain.com
Jul 2 23:52:25 plesk qmail: 1278129145.141121 status: local 2/10 remote 0/20
Jul 2 23:52:25 plesk qmail: 1278129145.141187 delivery 1111: success: did_0+1+0/qp_10605/
Jul 2 23:52:25 plesk qmail: 1278129145.141249 status: local 1/10 remote 0/20
Jul 2 23:52:25 plesk qmail: 1278129145.141326 end msg 48433094
Jul 2 23:52:25 plesk spamd[3161]: auto-whitelist: open of auto-whitelist file failed: locker: safe_lock: cannot create tmp lockfile /var/qmail/mailnames/mydomain.com/mail/.spamassassin/auto-whitelist.lock.plesk.mydomain.com.3161 for /var/qmail/mailnames/mydomain.com/mail/.spamassassin/auto-whitelist.lock: Permission denied
Jul 2 23:52:25 plesk spamd[3161]: spamd: clean message (0.4/7.0) for mail@mydomain.com:110 in 0.3 seconds, 3230 bytes.
Jul 2 23:52:25 plesk spamd[3161]: spamd: result: . 0 - DYN_RDNS_SHORT_HELO_HTML,HTML_MESSAGE,RDNS_DYNAMIC scantime=0.3,size=3230,user=mail@mydomain.com,uid=110,required_score=7.0,rhost=localhost,raddr=127.0.0.1,rport=/tmp/spamd_full.sock,mid=<00ef01cb1a63$16f39de0$44dad9a0$@com>,autolearn=no
Jul 2 23:52:25 plesk spamd[3159]: prefork: child states: II
Jul 2 23:52:25 plesk qmail-local-handlers[10609]: handlers_stderr: PASS
Jul 2 23:52:25 plesk qmail-local-handlers[10609]: call_handlers: PASS during call '/usr/local/psa/handlers/info/10-spam-3z5RM0/executable' handler
Jul 2 23:52:25 plesk qmail-local-handlers[10609]: call_handlers: call executable = '/usr/local/psa/handlers/info/10-dd52-domainkeys-Tq9NYS/executable'
Jul 2 23:52:25 plesk dk_check[10612]: DK_STAT_NOSIG: No signature available in message
Jul 2 23:52:25 plesk qmail-local-handlers[10609]: handlers_stderr: PASS
Jul 2 23:52:25 plesk qmail-local-handlers[10609]: call_handlers: PASS during call '/usr/local/psa/handlers/info/10-dd52-domainkeys-Tq9NYS/executable' handler
Jul 2 23:52:25 plesk qmail: 1278129145.470617 delivery 1112: success: did_0+0+2/
Jul 2 23:52:25 plesk qmail: 1278129145.470750 status: local 0/10 remote 0/20
Jul 2 23:52:25 plesk qmail: 1278129145.470815 end msg 48433095

 

[IgorG]

It is not error message but just notification. Not all incoming emails are signed by DK.

 

[xetic]

But the email was being sent by me through one of my domains with domain keys enabled to me via another domains email address. Why would this not include the signature?

 

[IgorG]

Whether you can show this email? Are you sure that you have signature there?