• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

recovering accidently deleted email account

dtbaker

Basic Pleskian
Hey all.
A client misunderstood instructions to delete his email account from outlook and managed to remove it from plesk. :)
I told him the weeks worth of mail is gone for good, but have been trying to recover at least some information from the deleted emails (ie who sent them to that account).

I have already searched the maillogs and retreived some 'sender email addresses' however the crucial emails were submitted via a PHP form on his site.. so this leaves no sender email address in the maillog files.

Besides doing the grep on /dev/hda4 (etx3) for his email address and hoping there is enough data left over to recover parts of a few emails, can you think of any other ways to find these lost emails?
Is there some ultra top-secret plesk folder that stores all mail from deleted email accounts?

*grin*

any ideas would be great

(i dont currently backup clients emails as most use POP3)

cheers heaps
dave.
 
Whoops! Sometimes customers make mistakes that hosts cannot dig them out of.

If you do not keep nightly backups and cannot go back to a backup where the account still existed, I'm afraid your customer is out of luck.
 
you might have a backup of /var/qmail/mailnames/ That's where the account existed....
 
Back
Top