• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Question REST Server Timeout

puzz1ed1

New Pleskian
Trying to migrate some sites off of a Plesk server, but it appears the API is timing out. Gaining host has asked that we extend the timeout on it, but can't see any option for that.
 
Taken from a Plesk support article that solves another issue, but probably the same solution can apply to your case:

Open /etc/sw-cp-server/config file using a text editor
Adjust timeout limits for FastCGI, for example:
fastcgi_read_timeout 1200
fastcgi_send_timeout 1200

Open /usr/local/psa/admin/conf/php.ini file using a text editor.
Adjust timeout limits for PHP, for example:
max_execution_time = 1200

Restart sw-engine and sw-cp-server services:
# service sw-engine restart
# service sw-cp-server restart

If the issue still persists increase timeout limits even greater.
 
Back
Top