return code 1 when migrating users..

[perler2]

I try to migrate a domain from plesk 10.0.1 on ubuntu 10.04 to 11.5 on ubuntu 12.04:

a lot email accounts bring up errors like:

WARNING: (client object 'user') Execution of /opt/psa/admin/plib/api-cli/user.php --create user@domain.com -owner user-guid b3110240-bf4b-41d8-91ac-7795d9a93b74 -cname user -passwd '' -passwd_type sym -status enabled -domain-admin false -email user@domain.com -role Mail\ User -legacy-user false -for-all-subscriptions -ignore-nonexistent-options failed with return code 1.

where do I see, what went wrong?

 

[IgorG]

I hope that these articles may be useful for investigation:

http://kb.parallels.com/en/9679
http://kb.parallels.com/en/113586

 

[perler2]

unfortunatley, there is not much more information in the logfiles. I searched for the mail address in question, this is what I found:

[2013-09-02 19:05:09.642|24973] INFO: Deployer action: create
[2013-09-02 19:05:09.655|24973] INFO: Request is ready for: PSA_CRYPTED_PASSWORD=<HIDDEN> PLESK_RESTORE_MODE=1 PLESK_DISABLE_PROVISIONING=
LANG=en_US.UTF-8 ALLOW_WEAK_PASSWORDS= /opt/psa/admin/plib/api-cli/user.php '--create' 'user@domain.com' '-owner' 'owner' '-guid' 'b
3110240-bf4b-41d8-91ac-7795d9a93b74' '-cname' 'user' '-passwd' '' '-passwd_type' 'sym' '-status' 'enabled' '-domain-admin' 'false' '-email
' 'user@domain.com' '-role' 'Mail User' '-legacy-user' 'false' '-for-all-subscriptions' '-ignore-nonexistent-options'
[2013-09-02 19:05:09.708|24973] INFO: HTTP status code is: 200
[2013-09-02 19:05:09.708|24973] INFO: HTTP response: <cli>
<ok/>
<stdout></stdout>
<stderr></stderr>
<return>1</return>
</cli>
[2013-09-02 19:05:09.721|24973] INFO: ExecCmd::ExFailed[f176163e-4155-4ab1-823e-b614cf6032e4.]: Execution of /opt/psa/admin/plib/api-cli/us
er.php --create user@domain.com -owner owner -guid b3110240-bf4b-41d8-91ac-7795d9a93b74 -cname user -passwd '' -passwd_type sym -st
atus enabled -domain-admin false -email user@domain.com -role Mail\ User -legacy-user false -for-all-subscriptions -ignore-nonexistent
-options failed with return code 1.
[ExecCmd.cpp:64]
void plesk::ExecCmd::reportError() const

is there another place, where I can look or can i enable a debug option prior to migrating (these are just test runs..)

 

[perler2]

ok, I need to bump this. the migration looks fine, we see the mail on the new server, but something went wrong. it may be something we can ignore, but for this to decide we need to find out, what threw the error code. where do we find the script that actually returns the error code?