Scanning for WordPress websites was performed with errors: Failed to register instance

[jvernon]

Received following trying to Scan remote WordPress Server:
Scanning for WordPress websites was performed with errors:

Failed to register instance at '/opt/bitnami/apps/wordpress/htdocs': This WordPress website might not be functioning properly. Make sure this website has correct database connection settings and retry the scanning. Alternatively, you can skip the detection of this website by adding the '.wp-toolkit-ignore' file to the installation root.

I made sure wp-config.php was 777 but no difference. In wp-config.php Database User: bn_wordpress Database Password: In wp-config.php file.

Error says to add .wp-toolkit-ignore file to installation root. Where is this file or what is its contents? No searches found anything on this file?

Error causes WordPress Website to not be listed under Toolkit Installations.

All 3 of my WordPress servers have the same error. They are on AWS Lightsail - Bitnami Ubuntu 16 Linux. The location of the WordPress directory is:
/opt/bitnami/apps/wordpress/htdocs.

What is the solution?

Thank you for your prompt assistance,

Jim

 

[jvernon]

I have been waiting for a solution from Support for 4 days!

Support ID #233933

Why so slow Developers Team?

 

[Aleksey Filatev]

I apologise for the inconvenience, I prioritized your support request, we will do the best to solve the issue you faced as soon as we can.

 

[jvernon]

I apologise for the inconvenience, I prioritized your support request, we will do the best to solve the issue you faced as soon as we can.

OK, guys I won’t complain anymore!

Thanks for your response,

Jim