• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Sitebuilder 2.0 Configuration Problem

T

tomasm

Guest
Hi Everyone,

I am trying to evaluate Plesk 8 but am unable to configure the sitebuilder 2 component of the installation. Whenever I navigate to http://sitebuilder.<domain> and enter the necessary login credentials I receive the error:

FAIL: I can not open a file install.log

I have confirmed that the user apache is executing the web server; so no permission changes were required to the directory /usr/local/sitebuilder/...

I have also tried creating the directory /usr/local/sitebuilder/logs and 'touching' the file install.log (a suggestion I found in another forum)

My OS configuration is as follows:

1. installed CentOS 4.3 i386 + latest patches
2. downloaded RHEL 4 package psa_installer_v3.0.1_build060406.10_os_RedHat_el4_i386 for Plesk 8 (CentOS version failed to install)
3. Modified /etc/redhat-release file to read "RedHat Enterprise Linux 4"
4. executed the RHEL 4 package downloaded in step 2 above to install Plesk 8 and all of its components (including sitebuilder)
5. successfully configured Plesk 8 by navigating to https://<domain>:8443
6. failed to configure the sitebuilder 2 component. After navigating to http://sitebuilder.<domain> and entering the necessary login credentials. The following error is received:

FAIL: I can not open a file install.log

======

Does anyone have any suggestions as to what my next step should be to resolve this problem?
 
I have the same problem with sitebuilder. Plesk 8.0.1 ....

Can any help us?

P.D.: REL4 / PHP 4.3.9 / MySQL 4.1.20
 
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