Issue SMTP Error (550)

[ClementSaubois]

Hello,

I use plesk as a send server for some domains. When I send e-mails to external e-mail addresses whose reception account is external to Plesk but the domain is registered on plesk to send mail, I find this error :

SMTP Error (550): Failed to add recipient "clement.saubois@agence-webest.com" (5.1.1 <clement.saubois@xxxxxxx.com>: Recipient address rejected: User unknown in virtual mailbox table).

Can you help me ?

Best regards,

Clément

 

[IgorG]

Have you tried to use KB search? There are many related articles - Plesk Help Center