• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

smtp reports domain not registered

D

dulatoag

Guest
Hey:

I have a client using the Plesk server as her outbound smtp server. Occasionally when she e-mails another recipient in the same domain, she gets the following error returned:

MailEnable: Message Delivery Failure.

The following recipient(s) could not be reached:

[SMTP:drockwell@healthalliancepo.com,]: The message could not be delivered because the domain name (healthalliancepo.com,) does not appear to be registered.

No one else using a different outbound smtp server not affiliated with the plesk server gets this error. The plesk server hosts their pop3 mail accounts.

I am not using plesk's dns server for resolution from the server itself - all domains and mx records are hosted with a third-party provider. Any help truly appreciated.

thank you.
Darren La Padula
 
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