• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Spam Issue

AnithS

New Pleskian
Hi,

I have Parallel enterprice version for VPS.

Version : Parallels Plesk Panel 11.5

Server : windows 2012 R2

Mail server : Mail Enabled

I'm having issue with Mail server. All mails are going to Spam only

I need to add DKIM and Domain keys and SPF records

I tried and DKIM and SPF using some articles. but everything failed. Please help me to resolve the issue.

Thanks
 
  1. You have to give a little more information. This appears to be outbound emails you are concerned with, but do you mean it is going to a local spam folder or to someone else's spam folder? Normally, if emails from your servers are going to other services spam folder, you would have to reach out to that company and see why they are marking your emails as spam. Top two reasons? Your IP Address is on a Blacklist somewhere, (usually because of a spam outbreak) or your reverse DNS is not configured (or configured correctly)
 
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