SPAMASSASSIN doesn't filter SPAM

[ideance]

Hello,

I have an issue with SPAM - basically all the emails receive high scores or negative (like 97.5 or -1 etc.) and doesn't get caught by the filters.

Headers looks like this:
X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on ideance.com
X-Spam-Level:
X-Spam-Status: No, score=-0.9 required=4.0 tests=BAYES_00,EXTRA_MPART_TYPE, HTML_MESSAGE,SPF_NEUTRAL autolearn=no version=3.2.5

I have tried to train BAYES by moving spam messages in the SPAM folder on the webmail but it doesn't affect the scoring. Any ideas?

 

[IgorG]

Maybe you have this case? http://kb.parallels.com/914

 

[ideance]

Igor thanks for your reply but:

This KB looks to be a bit outdated?
local.cf is automatically generated by Plesk (any changes would be lost next time Plesk would rewrite the file) and also those two settings (bayes_min_ham_num & bayes_min_spam_num) doesn't appear in this version of Plesk (11). Only white/black lists.

Also training is not available anymore as a page where you could mark spam like in previous versions of Plesk. So I'm not sure how this might apply to my case.

I will try to collect more data and get back on the forums. Thanks!

 

[GravuTrad]

It's clear that's not working. Blacklist doesn't block the mails concerned...and i'm attacked...

 

[GravuTrad]

BUMP BUMP

It's the fire here and clearly spamassassin doesn't work correctly in plesk! (it does nothing against the adresses i've putted in the blacklist...)

Can i have a help on this please?