Specified column "status" is not in the row

[Carsten Zaddach]

Hello,

after upgrade to 17.5.3 login is not possible. If I got ot the start page, the following message appears on screen.

Internal error:
Specified column "status" is not in the row
Message Specified column "status" is not in the row
File Abstract.php
Line 179
Type Zend_Db_Table_Row_Exception

Any idea?

System is Ubuntu 16.04.2 LTS and MySQL 5.7

Best regards
Carsten

 

[UFHH01]

Hi Carsten Zaddach,

did you consider to use the Plesk Repair utility?

=> Plesk Repair Utility​

This utility has several command options, like for example

plesk repair installation -y -v

and it is able to investigate and repair quite a lot possible issues. ​

Pls. inspect as well your upgrade/install/repair - logs ( /var/log/plesk ), in order to investigate the root cause of your issue and make sure, that the Plesk upgrade didn't finish with errors/issues/problems/failures. Consider as well to use the command ( logged in as user "root" over SSH ):

plesk installer --select-product-id plesk --select-release-current --upgrade-installed-components

 

[Carsten Zaddach]

Hi Carsten Zaddach,

did you consider to use the Plesk Repair utility?

=> Plesk Repair Utility​

This utility has several command options, like for example

plesk repair installation -y -v

and it is able to investigate and repair quite a lot possible issues. ​

Pls. inspect as well your upgrade/install/repair - logs ( /var/log/plesk ), in order to investigate the root cause of your issue and make sure, that the Plesk upgrade didn't finish with errors/issues/problems/failures. Consider as well to use the command ( logged in as user "root" over SSH ):

plesk installer --select-product-id plesk --select-release-current --upgrade-installed-components

Thank you.

plesk repair installation -y -v

and the problem is fixed.