[Statistics] Error 404

[soporteip]

Hi.
Im running Plesk 9.2.1 on a Windows 2003 Server Enterprise Edition SP2. The server has arround 120 Domains, all working fine. However there is one domain that has problems with the Statistics.
The statistics are generated under the directory "...\inetpub\vhosts\DOMAIN\statistics\webstat", in fact i can see the index.html and they are fine!
However, i can't see them in "http://DOMAIN/plesk-stat/webstat", i get a 404!
In the control panel of the domain, under "Web Hosting Settings" i have "AWStats" select in "Web statistics" and "(accessible via password protected directory '/plesk-stat/webstat/')" checked (if un uncheck it, it doesnt work anyway).

Where could be the problem?
Thanks in advance.

Bye!

 

[Maa]

You can try to repair vhost configuration with:

"%plesk_bin%\websrvmng" --reconfigure-vhost --vhost-name=domain.com

 

[Denis Sirochenko]

Hello,

Please check if the following Knowledge Vase article covers the issue:

[FIX] HTTP Error 404 when accessing AWstats page
http://kb.odin.com/en/1083

Regards,
Denis.

 

[soporteip]

PERL was activated for the domain.
The websrvmng.exe solved my problem! (i use the command you told me)
Thanks both of you.

Bye!

 

[ZoranV]

Plesk 9.5.3 - Windows 2008 R2 standard
perl is enabled - web statistics AWStats

page domain.com/plesk-stat/webstat is not working on any domain

I've tried "%plesk_bin%\websrvmng" --reconfigure-vhost --vhost-name=domain.com
and i've get this :

External component has thrown an exception.
In IIS7NativeProvider module
Exception type: System.Runtime.InteropServices.SEHException
at _CxxThrowException(Void* , _s__ThrowInfo* )
at ServerManagerFactory.commit()
at IIS7ServerManager.commit(IIS7ServerManager* )


Any idea how to make web statistic work ?
Thanks
Zoran

 

[IgorG]

Looks like that IsapiRewrite filter is working but points to non-existent virtual directory. Try to find and fix it.