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Subdomain Directory problem

Hi5technology

New Pleskian
i am using plesk panel 11.0 , i have created subdomain for abc.com as demo.abc.com, when i click to manage subdomain i got error as follows Error: Unable to change directory to //demo: Directory does not exist. , and showing abc.com domain httpdocs directory ... when i asked hosting support they told me as in plesk 11.0 you can't manage subdomain via plesk , you have to create directory for subdomain in abc.com and upload files into that folder , then manually you have to copy files to suddomain httpdocs .. is this true? give me some solution .
 

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