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Subdomains in Backup missing

IxtensaG

New Pleskian
Hello,

we have a development server with a main domain (+ a few less important) and many subdomains (66), where every subdomain is a own project in development.
We ara doing backups every night with the Plesk backup manager and put them on an own FTP. The backup is big (47GB).
As it is for development, the projects/subdomains are changing over time, so we thought setting up a automatic backup would be fine.
Our Pleskversion is 11.0.9#60 with CentOS 5.10 on an 1&1 root server.

Now we had the worst case, everything got deleted.
Don't worry, we have a backup. But what is that? Only 51 of the 66 Subdomains are contained in the backup, where is the rest?
The configuration is there, but the Files are missing.

Is this a known problem? Can we rely on Plek backup manager or is is just ****?


Ps: The deleting of all the Files was a combination of user and Plesk fault.
The user set up a new subdomain under the folder "subdomains", not "subdomains/PROJECTNAME" as we usually do. He didn't notice that, because he didn't upload any data, as he saw the he set up the subdomain under the wrong domain. So he deleted the subdomain and Plek thought it would be fine to delete the whole "subdomains" folder, nevertheless there are many active subdomains inside.
 
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