Question System Emails From address

[4Cloud]

Server operating system version

CloudLinux 8.7

Plesk version and microupdate number

Plesk Obsidian v18.0.51_build1800230404.10 os_RedHat el8

Our Plesk server is using External SMTP sending through SmarterMail. The External SMTP authenticates as support@doman.com

The documentation indicates that all system emails are sent using the Admin email address in the profile, which is set to support@domain.com

In reality, the system emails are sent from root@hostname.domain.com

This fails smtp authentication in Smartermail: rsp: 550 From domain must match authenticated domain

How do we get system emails sent from support@domain.com?

Terry

 

[Kaspar]

Try adding the following configuration to the panel.ini file.

[notification]
senderAddress=<custom email address>

If you are unfamiliar with editing configuration in the panel.ini file you'll find more information here:
https://support.plesk.com/hc/en-us/articles/12377006907031-How-to-edit-Plesk-panel-ini