• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

The connection to the server was interrupted

P

pixel

Guest
Error :
Mail - "The connection to the server was interrupted" We receive the following message RANDOMLY time

Error reported by Outlook:
Task 'email@address.com = Sending and Receiving' reported error (0x800CCC0F): 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP). The server responded: +OK 2668 octets follow.'

LOG:
#tail -f /usr/local/psa/var/log/maillog | grep ERR | grep LOGOUT

Aug 26 13:44:50 MyServer pop3d: IMAP connect from @ [XXX.XXX.XXX.XXX]ERR: 1219747490.289249 LOGOUT, user=myuser1@domain1.com, ip=[XX.XX.XX.XX], top=0, retr=0, time=1, rcvd=12, sent=39, maildir=/usr/local/psa/qmail/mailnames/domain1.com/myuser1/Maildir
Aug 26 13:44:56 MyServer pop3d: IMAP connect from @ [XX.XX.XX.XXX]ERR: 1219747496.810599 LOGOUT, user=myuser2@domain2.com, ip=[XX.XXX.XXX.XXX], top=0, retr=0, time=0, rcvd=12, sent=39, maildir=/usr/local/psa/qmail/mailnames/domain2.com/myuser2/Maildir




Server:
FreeBSD
PLESK 8.4
domains :
around 200 domains


this happen after fresh install of 8.4 and migration the domains from second PLESK server
 
This looks to be a socket connection issue, I do not believe it's related to the server. Could happen only if the server crashes.
 
yeah it could be

do you have any solution of this ? ,

I'm thinking to reformat the server and downgrade the PLESK version from 8.4 to 8.3
 
Back
Top