• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

This DNS record already exists

D

DiegoCamp

Guest
I registered the domain "mydomain.pro" on my server.
I had to remove it.

Now, I'm trying to reinsert it but I always get this message:
"This DNS record already exists."

Obviously mydomain.pro is not in the list of domains.
I found some documentation on Plesk 9, but it is not easy to follow...
Can anyone help me?
 
Try to find and remove this stuck record from dns_recs table of psa database.
 
Hi,

I have the same problem and followed the steps from http://kb.parallels.com/en/1364. I also found entries in dns_zones and deleted it. After that the domain disappeared in PP Webinterface but when I try to set up a new subscription for my domain I get the same error message. By the way I have the same problem with the user name.

I think the reason of this error was a server issue exactly at the time when I tried to set up the domain the first time. I saw no suscription but the domain.

Anybody any ideas?
 
Back
Top