• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Timeout when trying to download Plesk backups

R

RikG

New Pleskian
Plesk version 10.20

I have a backup on my Plesk CP which is 1.8GB in size. When I click on the floppy icon to download the backup, it takes almost 5 minutes for the "Open" or "Save As" box to appear. Is anyone else having similar problems? I suspect this problem is at the application level however I'm not sure if it's a problem with Plesk or Apache.

I can download a 1.8GB file via FTP no problems.



TIA
 
File Manager

I'm having a similiar problem, but it's when I use the download floppy icon in "File Manager."
 
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