• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue unable to connect to your outgoing (SMTP) e-mail server

J

Jean-Noël

New Pleskian
Hello!
I have a VPS with the last verson of Plesk. I created an email account with one of my domains and when I try to send emails from this account through Outook or Gmail, I get the following error : Task 'SMTP server name - Sending and Receiving' reported error (0x80042109): 'Outlook is unable to connect to your outgoing (SMTP) e-mail server'
There is no problem if I want to receive a message. I aven't any problem with RoundCube (SMTP or POP).
My configuration : Postfix and Courier-IMAP
Thank you very much!
 
Hi Jean-Noël,

my first suggestion is to switch from Courier-Imap to dovecot. More features, better/easier to configure, less issues. ;)

My second suggestion is to use the Plesk Repair Utility, if you experience issues/errors/problems. => Plesk Repair Utility

Third, pls. be aware that we can't give support for Outlook or GMail. Consider to contact THEIR support, if you experience issues with their products.
Just make sure to use the correct ports and login-details and you should be fine with all eMail - clients, if you don't experience issues/errors/problems over webmail on your server. ;)
 
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