unable to log in to parallels installer

[sharulhafiz]

tools & settings > plesk > updates & upgrades.

i tried to open updates & upgrades, with above flow, using the same username and password to log in the panel, on :8443, but the page said the username or password is not valid. attached screenshot

 

[abdi]

Are you using the admin user-name? + You can also try using the user-name "root" with your server root password.

 

[sharulhafiz]

i dont know what when wrong, but its working as usual, using default admin account. thanks for reply