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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Unable to upgrade from Plesk 10.3.1 => 10.4.4

K

KristianW

Guest
---------------------------------------------------------------
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Parallels Plesk 10.3.1 / 10.4.4
Debian Linux
64bit

PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
Attempting to upgrade to Plesk 10.4.4 using Plesk Control Panel => Tools & Utilities => Updates.

ACTUAL RESULT
Update fails with following log:

Installation started in background
Checking whether the package dependencies are resolved.
E: Unable to locate package pp10.13.4-bootstrapper
E: Couldn't find any package by regex 'pp10.13.4-bootstrapper'
E: Version '2.3.6-11081018' for 'libapache2-mod-fcgid-psa' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'libpam-plesk' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'plesk-base' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'plesk-core' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'plesk-l10n' was not found
E: Version '10.13.4-11110218' for 'plesk-skins' was not found
E: Version '10.4.4-debian6.0.build1013111102.18' for 'psa' was not found
E: Version '10.13.4-debian6.0.build1013111101.14' for 'psa-awstats-configurator' was not found
E: Version '10.13.4-debian6.0.build1013111102.14' for 'psa-locale-base-en-us' was not found
E: Version '3.7-debian6.0.build1013111101.14' for 'psa-logrotate' was not found
E: Version '2.0.0-debian6.0.build1013111101.14' for 'psa-mod-fcgid-configurator' was not found
E: Version '1.3.3e-debian6.0.build1013111101.14' for 'psa-proftpd' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-pylibplesk' was not found
E: Version '10.4.4-debian6.0.build1013111101.14' for 'psa-updates' was not found
E: Version '10.13.4-debian6.0.build1013111101.14' for 'psa-vhost' was not found
E: Version '3.11.0-111102.17' for 'psa-autoinstaller' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-migration-agents' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-migration-manager' was not found
E: Version '10.13.4-debian6.0.build1013111101.14' for 'psa-health-monitor' was not found
E: Version '4.9.1-11080119' for 'sw-collectd' was not found
E: Version '1.4.2-11080119' for 'sw-librrd' was not found
E: Version '1.4.2-11080119' for 'sw-rrdtool' was not found
E: Version '10.4.4-36793.11110312' for 'pp-sitebuilder' was not found
E: Version '10.4.4-36793.11110312' for 'pp-sitebuilder-default-templates' was not found
E: Version '10.4.4-36793.11110312' for 'pp-sitebuilder-skins' was not found
E: Version '1.6.1-debian6.0.build1013111101.14' for 'psa-php5-configurator' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'plesk-mail-qc-driver' was not found
E: Version '3.0.8-debian6.0.build1013111101.14' for 'psa-courier-imap' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-mail-driver-common' was not found
E: Version '2:1.03-debian6.0.build1013111101.14' for 'psa-qmail' was not found
E: Version '0.88-debian6.0.build1013111101.14' for 'psa-qmail-rblsmtpd' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-watchdog' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-mailman-configurator' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-drweb-configurator' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-spamassassin' was not found
E: Version '10.13.4-debian6.0.build1013111102.18' for 'psa-backup-manager' was not found
E: Version '1:2.1.1-1.11080119' for 'psa-ftputil' was not found
E: Unable to locate package psa-libxml-proxy
E: Version '3.3.10-debian6.0.build1013111101.14' for 'psa-horde' was not found
E: Version '4.3.9-debian6.0.build1013111101.14' for 'psa-imp' was not found
E: Version '1.2.5-debian6.0.build1013111101.14' for 'psa-ingo' was not found
E: Version '2.3.5-debian6.0.build1013111101.14' for 'psa-kronolith' was not found
E: Version '1.1.3-debian6.0.build1013110801.18' for 'psa-mimp' was not found
E: Version '2.2.4-debian6.0.build1013111101.14' for 'psa-mnemo' was not found
E: Version '3.1.3-debian6.0.build1013111101.14' for 'psa-passwd' was not found
E: Version '2.3.5-debian6.0.build1013111101.14' for 'psa-turba' was not found
E: Version '1:1.04-debian6.0.build1013111101.14' for 'psa-atmail' was not found
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...

---------------------- `apt-get` output ---X---
Collecting error details into log file...
Error: Installation will not continue
Not all packages were installed.
Please, contact product technical support.

EXPECTED RESULT
Plesk updates to 10.4.4 without any errors.

ANY ADDITIONAL INFORMATION
I have updated my similar Windows Server 2008 to Plesk 10.4.4 without issues.
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Full Error Log

The full error log was about 5x too long, so I've uploaded it here (expires in 30 days).
 
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