• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Updates and Upgrades hangs

Dave W

Regular Pleskian
Hi all,

CentOS7 vps, Onyx 17.5, new vps. Select Updates and Upgrades >> Add/Remove Components >> Page hangs.

Seems to be two processes running:

[root@srv ~]# ps -ef | grep installer
root 1115 1 0 07:34 ? 00:00:00 /var/cache/parallels_installer/parallels_installer_CentOS_7_x86_64_3.21.2 --service-mode --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser
root 1116 1115 93 07:34 ? 00:10:17 /var/cache/parallels_installer/parallels_installer_CentOS_7_x86_64_3.21.2 --service-mode --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser

[root@srv ~]# strace -p 1115
strace: Process 1115 attached
select(16384, [9], NULL, NULL, {1182, 496984}
just that.....​



[root@srv ~]# strace -p 1116
select(27, [10 12 21 22 23 24 25 26], [], NULL, {1, 0}) = -1 EBADF (Bad file descriptor)
select(27, [10 12 21 22 23 24 25 26], [], NULL, {1, 0}) = -1 EBADF (Bad file descriptor)
select(27, [10 12 21 22 23 24 25 26], [], NULL, {1, 0}) = -1 EBADF (Bad file descriptor)
select(27, [10 12 21 22 23 24 25 26], [], NULL, {1, 0}) = -1 EBADF (Bad file descriptor)
select(27, [10 12 21 22 23 24 25 26], [], NULL, {1, 0}) = -1 EBADF (Bad file descriptor)
select(27, [10 12 21 22 23 24 25 26], [], NULL, {1, 0}) = -1 EBADF (Bad file descriptor)
repeating......​


iptables is disabled.

Any ideas..suggestions...coffee??

Regards

Dave
 
Killed the processes and cleared the lock, started the installer again and it worked...... hate it when incidents dont repeat themselves.

Dave
 
So I think I've found the cause of this and posting here in case anyone has a similar incident.

The issue seems to lie with Plesk 12.5 or Onyx on CentOS 6/7 running Curl version 7.19.7 ( which is the relased version from the Centos repos for CentOS6)

Upgraded Curl using How to update cURL to the latest version on Plesk server

Updates and Upgrades seems to work correctly now.

Dave_W
 
Last edited:
Back
Top