• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Upgrade 9.3 > 11 Failed installing Upgrade Assitant

B

Brodrick

New Pleskian
Hi

I have a server 2008 running Plesk 9.3 that I am trying to insatall 11 (primaraly to upgrade mail enable). It failed the first install and then when i run it it again, I fails trying to install the upgrade assistant. Right after downloading a load of files.

It shows Plesk 11 in add/remove programs, but it also shows 9 and there is no way to access 11 as far as i can see.

Many thanks

Failed to install 'C:\ParallelsInstaller\parallels\PANEL-WIN_11.0.9\dist-msi-Microsoft-2003-i386\upgrade-assist.msi': Fatal error during installation. (Error code 1603)
Error: Action sequence 'install: installing Upgrade Assistant...' of package 'upgrade-assist' has been failed with code 1603
Not all packages were installed.
Please, contact product technical support.
 
Switching Panel database provider task failed: The service cannot accept control messages at this time. (Error code 1061) at ControlService 'PleskSQLServer' with code 1
C:\plesk\Admin\bin\upgrade-assist.exe
 
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