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Upgrade trouble from 9.x to 10.1.1

G

guerramx

Guest
I tryied to upgrade from 9.x to 10.1.1 via plesk panel, i got two email from the results, one that the upgrade was succesfull and other that don´t.

Here is the first one that went ok.

Parallels Products Installer 3.7.1 (built on 2010-10-15 08:44 svn rev. 295202) started at (timezone GMT) Sun Mar 20 17:25:45 2011
Command line arguments: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_10_1_1 --notify-email=@gmail.com --install-component=psa-autoinstaller --no-daemon

Try to find rcfile...
Autoinstaller rcfile not found.
Opsys detected as: os_vendor=CentOS os_name=Linux version=5.5 arch=x86_64 environment=~empty
Final opsys (with overriding) is: os_vendor=CentOS os_name=Linux version=5.5 arch=x86_64 environment=~empty
Checking hostname is sucessfull.
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..28%..39%..49%..59%..70%..80%..90%..100% was finished.
File downloading sitebuilder.inf3: 10%..22%..35%..48%..61%..74%..87%..100% was finished.
File downloading sso.inf3: 10%..24%..37%..51%..64%..78%..91%..100% was finished.
File downloading setemplates.inf3: 19%..44%..69%..94%..100% was finished.
File downloading pp-sitebuilder.inf3: 13%..30%..47%..65%..82%..99%..100% was finished.
File downloading billing.inf3: 21%..34%..46%..58%..71%..83%..95%..100% was finished.
repository: Get brief packages info for all sources
Checking for installed packages...
File downloading PSA_10.1.1/plesk-10.1.1-cos5-x86_64.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/plesk-patches-10.1.1-cos5-x86_64.inf3: 10%..20%..31%..40%..50%..61%..70%..80%..91%..100% was finished.
File downloading SITEBUILDER_5.1.0/sitebuilder-5.1.0-rhall-all.inf3: 100% was finished.
File downloading BILLING_10.1.0/billing-10.1.0-rhall-all.inf3: 100% was finished.
repository: Get brief packages info for all sources
Detecting installed product components.
Component plesk/base: mode upgrade, installed=1272946091, available=1297140576
Checking if key update required for component plesk/base
Config allows upgrade from version 10.0 without key update
Currently installed component version is 9.5.2-cos5.build95100504.10
Keyupgrade need for plesk/base
Component plesk/psa-autoinstaller: mode upgrade, installed=1287107347, available=1293159618
Component plesk/postgresql: mode up2date, installed=1286808150, available=1286808150
Component plesk/pmm: mode upgrade, installed=1272946008, available=1295527814
Component plesk/health-monitor: mode install, installed=0, available=1294818538
Component plesk/pba: mode install, installed=0, available=1295527875
Component plesk/sitebuilder: mode install, installed=0, available=1293219297
Component plesk/billing: mode upgrade, installed=1245902780, available=1293458658
Component plesk/mod-bw: mode upgrade, installed=1194490345, available=1294818039
Component plesk/asp: mode up2date, installed=1261760091, available=1223518800
Component plesk/java: mode upgrade, installed=1272946063, available=1294818170
Component plesk/mod_python: mode up2date, installed=1168104152, available=1168104152
Component plesk/ruby: mode upgrade, installed=1272946136, available=1294817716
Component plesk/cf-support: mode upgrade, installed=1272946135, available=1294818178
Component plesk/miva: mode upgrade, installed=1272946138, available=1294818056
Component plesk/php5: mode upgrade, installed=1272946161, available=1297072586
Component plesk/qmail: mode upgrade, installed=1272946153, available=1295527654
Component plesk/postfix: mode install, installed=0, available=1295527619
Component plesk/psa-firewall: mode upgrade, installed=1272946062, available=1295527566
Component plesk/psa-vpn: mode upgrade, installed=1272946099, available=1295527704
Component plesk/psa-fileserver: mode upgrade, installed=1284540430, available=1295527549
Component plesk/sshterm: mode upgrade, installed=1228112978, available=1294818025
Component plesk/watchdog: mode upgrade, installed=1272946124, available=1295527724
Component plesk/cs-gs: mode upgrade, installed=1272946060, available=1295527849
Component plesk/mailman: mode upgrade, installed=1272946132, available=1295527780
Component plesk/kav: mode upgrade, installed=1272946143, available=1295527832
Component plesk/drweb: mode upgrade, installed=1272946035, available=1295527531
Component plesk/spamassassin: mode install, installed=0, available=1295527685
Component plesk/backup: mode upgrade, installed=1272946128, available=1295527762
Component plesk/atis: mode upgrade, installed=1218704490, available=1255499733
Component plesk/horde: mode upgrade, installed=1272946110, available=1295504295
Component plesk/atmail: mode up2date, installed=1284656979, available=1294817683
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources
Retrieving information about the installed packages...
read cache file
File downloading BILLING_10.1.0/dist-rpm-RedHat-all-all/build-10.1.0-rhall-all.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading BILLING_10.1.0/update-rpm-RedHat-all-all/update-10.1.0-rhall-all.hdr.gz: 100% was finished.
File downloading SITEBUILDER_5.1.0/update-rpm-RedHat-all-all/update-5.1.0-rhall-all.hdr.gz: 100% was finished.
File downloading BILLING_10.1.0/thirdparty-rpm-RedHat-all-all/thirdparty-10.1.0-rhall-all.hdr.gz: 100% was finished.
File downloading SITEBUILDER_5.1.0/thirdparty-rpm-RedHat-all-all/thirdparty-5.1.0-rhall-all.hdr.gz: 100% was finished.
File downloading SITEBUILDER_5.1.0/dist-rpm-RedHat-all-all/build-5.1.0-rhall-all.hdr.gz: 10%..20%..30%..40%..51%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/build-10.1.1-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/update-rpm-CentOS-5-x86_64/update-10.1.1-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/thirdparty-rpm-CentOS-5-x86_64/thirdparty-10.1.1-cos5-x86_64.hdr.gz: 12%..21%..31%..41%..51%..60%..70%..80%..90%..100% was finished.
Determining the packages that need to be installed.
Check package set before installation
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/updater/psa-autoinstaller-3.8.0-101224.08.x86_64.rpm: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
Starting installation of packages
Installing the package psa-autoinstaller-3.8.0-101224.08.x86_64
Installing patches...
File downloading PSA_10.1.1/microupdates/MU2/rpm/conf.php: 25%..58%..91%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU5/common/DatabaseManagerMySQL.php: 11%..24%..30%..43%..50%..63%..76%..82%..95%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU5/common/main.js: 100% was finished.
File downloading PSA_10.1.1/microupdates/MU5/common/baseaction.php: 12%..20%..30%..41%..51%..62%..70%..80%..91%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU6/common/class.ServerMailForm.php: 14%..22%..30%..46%..54%..62%..70%..86%..94%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU7/common/common_messages_en-US.php: 11%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU7/common/conhelp_en-US.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU7/common/messages_en-US.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU7/common/visibility.php: 15%..23%..31%..46%..54%..62%..70%..85%..93%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU7/common/cuInterfaceTemplate.php: 11%..25%..40%..54%..69%..83%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/de-DE/common_messages_de-DE.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/de-DE/conhelp_de-DE.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/de-DE/messages_de-DE.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/es-ES/common_messages_es-ES.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/es-ES/conhelp_es-ES.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
Click to expand...

Continued...
 
Here is the second part.

File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/es-ES/messages_es-ES.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/fr-FR/common_messages_fr-FR.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/fr-FR/conhelp_fr-FR.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/fr-FR/messages_fr-FR.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/it-IT/common_messages_it-IT.php: 10%..20%..30%..40%..50%..62%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/it-IT/conhelp_it-IT.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/it-IT/messages_it-IT.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/ja-JP/common_messages_ja-JP.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/ja-JP/conhelp_ja-JP.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/ja-JP/messages_ja-JP.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/nl-NL/common_messages_nl-NL.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/nl-NL/conhelp_nl-NL.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/nl-NL/messages_nl-NL.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/de-DE/common_messages_de-DE.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/de-DE/conhelp_de-DE.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/de-DE/messages_de-DE.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/es-ES/common_messages_es-ES.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/es-ES/conhelp_es-ES.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/es-ES/messages_es-ES.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/fr-FR/common_messages_fr-FR.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/fr-FR/conhelp_fr-FR.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/fr-FR/messages_fr-FR.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/it-IT/common_messages_it-IT.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/it-IT/conhelp_it-IT.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/it-IT/messages_it-IT.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/ja-JP/common_messages_ja-JP.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/ja-JP/conhelp_ja-JP.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/ja-JP/messages_ja-JP.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/nl-NL/common_messages_nl-NL.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/nl-NL/conhelp_nl-NL.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/nl-NL/messages_nl-NL.php: was skipped because of md5 checksum match.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/ru-RU/common_messages_ru-RU.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/ru-RU/conhelp_ru-RU.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/ru-RU/messages_ru-RU.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/zh-CN/common_messages_zh-CN.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/zh-CN/conhelp_zh-CN.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/zh-CN/messages_zh-CN.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/zh-TW/common_messages_zh-TW.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/zh-TW/conhelp_zh-TW.php: 10%..20%..30%..40%..50%..60%..70%..80%..91%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU8/common/plib/locales/zh-TW/messages_zh-TW.php: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU9/cos5x64/websrvmng: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU9/cos5x64/launchpad: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU10/common/cuInitConf.php: 13%..23%..33%..42%..52%..62%..72%..82%..91%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU10/common/PleskX.pm: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU12/common/backends.php: 21%..48%..75%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU13/common/auth.php3: 12%..26%..33%..41%..55%..62%..76%..83%..90%..100% was finished.
File downloading PSA_10.1.1/microupdates/MU13/common/common_func.php3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
The packages were installed successfully.
Click to expand...

Continued...
 
Second email that told me that failed.

Parallels Products Installer 3.8.0 (built on 2010-12-24 08:55 svn rev. 296991) started at (timezone GMT) Sun Mar 20 17:31:37 2011
Command line arguments: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_10_1_1 --notify-email=@gmail.com --install-component=base --install-component=sitebuilder --install-component=backup --install-component=pmm --install-component=java --install-component=psa-firewall --install-component=psa-vpn --install-component=psa-fileserver --install-component=watchdog --install-component=cs-gs --install-component=atis --install-component=pba --install-component=mod-bw --install-component=ruby --install-component=cf-support --install-component=miva --install-component=sshterm --install-component=mailman --install-component=kav --install-component=drweb --install-component=horde --install-component=billing --install-component=php --install-component=qmail

Try to find rcfile...
Autoinstaller rcfile not found.
Opsys detected as: os_vendor=CentOS os_name=Linux version=5.5 arch=x86_64 environment=~empty
Final opsys (with overriding) is: os_vendor=CentOS os_name=Linux version=5.5 arch=x86_64 environment=~empty
Checking hostname is sucessfull.
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..77%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..28%..39%..49%..59%..70%..80%..90%..100% was finished.
File downloading sitebuilder.inf3: 12%..25%..38%..51%..64%..77%..89%..100% was finished.
File downloading sso.inf3: 10%..24%..37%..51%..64%..78%..100% was finished.
File downloading setemplates.inf3: 19%..44%..69%..94%..100% was finished.
File downloading pp-sitebuilder.inf3: 13%..30%..47%..65%..82%..99%..100% was finished.
File downloading billing.inf3: 12%..24%..36%..49%..61%..73%..85%..98%..100% was finished.
File downloading mysql.inf3: 100% was finished.
repository: Get brief packages info for all sources
Checking for installed packages...
File downloading PSA_10.1.1/plesk-10.1.1-cos5-x86_64.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/plesk-patches-10.1.1-cos5-x86_64.inf3: 10%..20%..30%..40%..50%..60%..70%..81%..90%..100% was finished.
File downloading SITEBUILDER_5.1.0/sitebuilder-5.1.0-rhall-all.inf3: 64%..100% was finished.
File downloading BILLING_10.1.0/billing-10.1.0-rhall-all.inf3: 100% was finished.
File downloading MYSQL_5.1/mysql-5.1-rhel5-x86_64.inf3: 35%..79%..100% was finished.
repository: Get brief packages info for all sources
Detecting installed product components.
Component plesk/base: mode upgrade, installed=1272946091, available=1297140576
Checking if key update required for component plesk/base
Config allows upgrade from version 10.0 without key update
Currently installed component version is 9.5.2-cos5.build95100504.10
Keyupgrade need for plesk/base
Component plesk/psa-autoinstaller: mode up2date, installed=1293159618, available=1293159618
Component plesk/postgresql: mode up2date, installed=1286808150, available=1286808150
Component plesk/pmm: mode upgrade, installed=1272946008, available=1295527814
Component plesk/health-monitor: mode install, installed=0, available=1294818538
Component plesk/pba: mode install, installed=0, available=1295527875
Component plesk/sitebuilder: mode install, installed=0, available=1293219297
Component plesk/billing: mode upgrade, installed=1245902780, available=1293458658
Component plesk/mysql: mode install, installed=0, available=1291981358
Component plesk/mod-bw: mode upgrade, installed=1194490345, available=1294818039
Component plesk/asp: mode up2date, installed=1261760091, available=1223518800
Component plesk/java: mode upgrade, installed=1272946063, available=1294818170
Component plesk/mod_python: mode up2date, installed=1168104152, available=1168104152
Component plesk/ruby: mode upgrade, installed=1272946136, available=1294817716
Component plesk/cf-support: mode upgrade, installed=1272946135, available=1294818178
Component plesk/miva: mode upgrade, installed=1272946138, available=1294818056
Component plesk/php5: mode upgrade, installed=1272946161, available=1297072586
Component plesk/qmail: mode upgrade, installed=1272946153, available=1295527654
Component plesk/postfix: mode install, installed=0, available=1295527619
Component plesk/psa-firewall: mode upgrade, installed=1272946062, available=1295527566
Component plesk/psa-vpn: mode upgrade, installed=1272946099, available=1295527704
Component plesk/psa-fileserver: mode upgrade, installed=1284540430, available=1295527549
Component plesk/sshterm: mode upgrade, installed=1228112978, available=1294818025
Component plesk/watchdog: mode upgrade, installed=1272946124, available=1295527724
Component plesk/cs-gs: mode upgrade, installed=1272946060, available=1295527849
Component plesk/mailman: mode upgrade, installed=1272946132, available=1295527780
Component plesk/kav: mode upgrade, installed=1272946143, available=1295527832
Component plesk/drweb: mode upgrade, installed=1272946035, available=1295527531
Component plesk/spamassassin: mode install, installed=0, available=1295527685
Component plesk/backup: mode upgrade, installed=1272946128, available=1295527762
Component plesk/atis: mode upgrade, installed=1218704490, available=1255499733
Component plesk/horde: mode upgrade, installed=1272946110, available=1295504295
Component plesk/atmail: mode up2date, installed=1284656979, available=1294817683
Gathering information about installed license key...
File downloading PSA_10.1.1/plesk_getkeyinfo.sh: 31%..71%..100% was finished.
autoinstaller: Error in execution of /root/psa/PSA_10.1.1/plesk_getkeyinfo.sh

Failed to check whether a new license key is available.
Error: Failed to check whether a new license key is available.
Not all packages were installed.
Please, contact product technical support.
Click to expand...
 
Now the panel, web and other won´t work.

I tryed many solutions on this forum and the only thing that happend is that now on web pages is being showed the Web Server's Default Page.

I tied to upgrade from command line and I got these errors.

[root@basszone dumps]# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..28%..39%..49%..59%..70%..80%..90%..100% was finished.
File downloading sitebuilder.inf3: 10%..22%..35%..48%..61%..74%..87%..100% was finished.
File downloading sso.inf3: 10%..24%..37%..51%..64%..78%..91%..100% was finished.
File downloading setemplates.inf3: 19%..44%..69%..94%..100% was finished.
File downloading pp-sitebuilder.inf3: 13%..30%..47%..65%..82%..99%..100% was finished.
File downloading billing.inf3: 12%..24%..36%..49%..61%..73%..85%..98%..100% was finished.
File downloading mysql.inf3: 100% was finished.
Checking for installed packages...
File downloading PSA_10.1.1/plesk-10.1.1-cos5-x86_64.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/plesk-patches-10.1.1-cos5-x86_64.inf3: 10%..20%..30%..40%..50%..60%..70%..81%..90%..100% was finished.
File downloading SITEBUILDER_5.1.0/sitebuilder-5.1.0-rhall-all.inf3: 64%..100% was finished.
File downloading BILLING_10.1.0/billing-10.1.0-rhall-all.inf3: 72%..100% was finished.
File downloading MYSQL_5.1/mysql-5.1-rhel5-x86_64.inf3: 35%..79%..100% was finished.
Detecting installed product components.
Gathering information about installed license key...
Retrieving information about the installed packages...
File downloading SITEBUILDER_5.1.0/update-rpm-RedHat-all-all/update-5.1.0-rhall-all.hdr.gz: 100% was finished.
File downloading BILLING_10.1.0/update-rpm-RedHat-all-all/update-10.1.0-rhall-all.hdr.gz: 100% was finished.
File downloading SITEBUILDER_5.1.0/thirdparty-rpm-RedHat-all-all/thirdparty-5.1.0-rhall-all.hdr.gz: 100% was finished.
File downloading SITEBUILDER_5.1.0/dist-rpm-RedHat-all-all/build-5.1.0-rhall-all.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading BILLING_10.1.0/thirdparty-rpm-RedHat-all-all/thirdparty-10.1.0-rhall-all.hdr.gz: 100% was finished.
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/build-10.1.1-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/update-rpm-CentOS-5-x86_64/update-10.1.1-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_10.1.1/thirdparty-rpm-CentOS-5-x86_64/thirdparty-10.1.1-cos5-x86_64.hdr.gz: 12%..21%..31%..41%..51%..60%..70%..80%..90%..100% was finished.
File downloading BILLING_10.1.0/dist-rpm-RedHat-all-all/build-10.1.0-rhall-all.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
Determining the packages that need to be installed.
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/hspc-plugin-pp-bt-norma19-3.3.3-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/hspc-plugin-pp-op-assist-3.3.3-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/hspc-plugin-pp-op-atos-3.3.3-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/hspc-plugin-pp-op-bancasella-3.3.3-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/hspc-plugin-pp-op-bancasellassl-3.3.3-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/hspc-plugin-pp-op-bbva-3.3.3-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/hspc-plugin-pp-op-wirecard-3.3.3-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/hspc-plugin-rpc-3.3.3-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/perl-Convert-BinHex-1.119-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/perl-File-Temp-0.22-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/perl-MIME-Lite-3.01-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/perl-MIME-tools-5.428-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/perl-MailTools-2.02-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/pba/plesk-billing-plugins-10.10.1-cos5.build1010110112.13.x86_64.rpm: download_complete_(non_localized)
File downloading BILLING_10.1.0/dist-rpm-RedHat-all-all/packages/plesk-billing-10.1.0-20101227.20.noarch.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/bw/mod_bw-0.8-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/java/psa-mod_jk-1.2.31-11011213.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/java/psa-tomcat-configurator-10.10.1-cos5.build1010110112.13.noarch.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/ruby/psa-rubyrails-configurator-1.1.6-cos5.build1010110112.13.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/coldfusion/psa-coldfusion-support-10.10.1-cos5.build1010110112.13.noarch.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/miva/miva-ssl-stub-1.0.1-0.287001.i386.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/miva/psa-miva-5.06-cos5.build1010110112.13.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/modules/firewall/psa-firewall-10.10.1-cos5.build1010110120.18.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/modules/vpn/psa-vpn-10.10.1-cos5.build1010110120.18.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/modules/fileserver/psa-fileserver-10.10.1-cos5.build1010110120.18.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/sshterm/SSHTerm-0.2.2-10.11011213.noarch.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/modules/watchdog/psa-watchdog-10.10.1-cos5.build1010110120.18.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/modules/csgs/cs-gs-2.0.0-cos5.build1010110120.18.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/mailman/psa-mailman-configurator-10.10.1-cos5.build1010110120.18.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/kav/psa-kav8-8.0.3-0.296040.i386.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/modules/atis/psa-atis-1.1-50.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/horde/psa-horde-3.3.10-cos5.build1010110119.17.noarch.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/horde/psa-imp-4.3.9-cos5.build1010110120.12.noarch.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/horde/psa-ingo-1.2.5-cos5.build1010110112.13.noarch.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/horde/psa-kronolith-2.3.5-cos5.build1010110112.13.noarch.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/horde/psa-mimp-1.1.3-cos5.build1010110112.13.noarch.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/horde/psa-mnemo-2.2.4-cos5.build1010110112.13.noarch.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/horde/psa-passwd-3.1.3-cos5.build1010110112.13.noarch.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/dist-rpm-CentOS-5-x86_64/opt/horde/psa-turba-2.3.5-cos5.build1010110112.13.noarch.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/update-rpm-CentOS-5-x86_64/libxml2-2.6.26-2.1.2.8.el5_5.1.i386.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/thirdparty-rpm-CentOS-5-x86_64/../dist-rpm-CentOS-5-x86_64/contrib/psa-kav-10.10.1-cos5.build1010110120.18.x86_64.rpm: download_complete_(non_localized)
File downloading PSA_10.1.1/thirdparty-rpm-CentOS-5-x86_64/../dist-rpm-CentOS-5-x86_64/contrib/psa-pear-1.9.1-20100810.11011213.noarch.rpm: download_complete_(non_localized)
Starting installation of packages
Installing the package hspc-plugin-pp-bt-norma19-3.3.3-11011213.x86_64
=> [register factory] 'plugin-pp-bt-norma19'
=> [error on previous startup] Can't continue upgrade process
error: %post(hspc-plugin-pp-bt-norma19-3.3.3-11011213.x86_64) scriptlet failed, exit status 255

ERROR: An error occurred during installation of packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
Click to expand...

Please help.
 
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