• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Urgent: Transfer account

J

jdn76

Guest
Hello, I need to transfer some sites from a reseller acount that I do not have access to this server as administrator, but I do have access to the backups.

Ok, I have a VPS Windows 2003 with plesk 9.3. I'm new on windows servers/plesk. I create the domain on the plesk then I access to the plesk domain I created on vps then I go to backup manager and upload the zip file to Server Repository, then I click to restore the zip file and shows the message:

Warning: The following conflicts occured during the process of restoration
Conflicts Virtual host of lcrjsernambetiba.com.br
Cannot restore Virtual host: Virtual host '' already exists in Parallels Plesk Panel


After I do all the restore shows on the log:

<?xml version="1.0"?>
<execution-result status="success"><object

name="lcrjsernambetiba.com.br" type="domain"><message code="ExecCmd::ExFailed"

severity="error"><context>plesk::ExecCmd::reportError</context><file>.\ExecCmd.cpp</

file><line>65</line><text>Execution of "C:\Program Files

(x86)\Parallels\Plesk\bin\domain_pref.exe" --update lcrjsernambetiba.com.br -webmail

mewebmail failed with return code 1.
Stderr is
An error occured while updating

domain preferences: Cannot set webmail: WebMail software is switched off.

</text></message></object></execution-result>



-----------------------------------------------------------------------


The backup file have 40 Mb, and when I go to my vps domains it shows 0k.

I also tried restore without creating the account on vps, but if I do not create when I upload the file to Server Repository as administrator, I can't see the backup file to restore.

So, how do I restore an account without create it previously on vps?


Urgent... I need help to move some accounts.


Regards,
Daniel
 
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