• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Issue User share as owner of the domain files

jojod

New Pleskian
One of my clients domains has the system user jordan but when the client or I go to the file manager we see the user "share" how do I re set the system user on the files ?
I have already tried without success
plesk repair fs
find /var/www/vhosts/example.com/httpdocs/ -type f -exec chown user_example:psacln {} \;
find /var/www/vhosts/example.com/httpdocs/ -type d -exec chown user_example:psacln {} \;
Here are the file permissions

1FuSPLo93P.png
 
Since I have this problem, the server's scheduled backups are showing this message again:
Not all the data from /var/www/vhosts/jordand.fr was backed up successfully:
conf: Cannot open: Permission denied
pd: Cannot open: Permission denied
 
Back
Top