Resolved Webmail subdomain is not interpreted. Other Subdomains ok.

[Ursus]

Hello Together

I have been searching for more than an hour now, but without any result.

My Problem, i installed a brand new Ubuntu 14.04 Server and installed Plesk 12.5 on it.
I Extended the Plesk installation with several PHP Versions and Roundcube WebMail Client.

I also createt a Domain and a subdomain to check the DNS.

My Problem, when i try to Access "webmail.domain.tld" the browser Downloads a file without extension. I figured out, that tis is the index(.php) file from roundcube.
So i ended up knowing, that php is not interpreted in this part.

I created a new subdomain to check, but there php works perfectly.

Further i reinstalled all PHP Versions, the Roundcube and installed the Horde Webmail as well.
No luck.

In the vhost Access log i found this:
roundcube.webmail:443 MY.IP.XX.XX - - [27/Aug/2016:14:27:26 +0200] "GET / HTTP/1.1" 200 14632 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393"

In my opinion, this line seems to be correct...

Is there anyone having the same issue?

Thank you

Urs

 

[Lloyd_mcse]

Hi Urs,
and welcome to the forum, have a look at this kb article...

https://kb.plesk.com/en/114187

That should help.
Kind regards

Lloyd

 

[Bitpalast]

Alternatively: Change the Apache default to FastCGI and check the "PHP5" module, then restarte Apache.

 

[Ursus]

Hello and thank you for the welcome.

@Lloyd_mcse , Thank you for this hint, but this does not change the situation.
Here is one part of the vhosts configuration. (To test, i do not use SSL).

<VirtualHost xxx.xxx.xxx.xxx:80 [xxxx:xxxx:xxx:xxx::1]:80>
ServerName roundcube.webmail
ServerAlias roundcube.webmail.*
ServerAdmin "xxxx@xxxxxxxx.xx"
IncludeOptional "/etc/apache2/plesk.conf.d/webmails/roundcube/*.conf"
UseCanonicalName Off
DocumentRoot "/usr/share/psa-roundcube"
Alias /roundcube/ "/usr/share/psa-roundcube/"
<IfModule mod_suexec.c>
SuexecUserGroup roundcube_sysuser roundcube_sysgroup
</IfModule>
<IfModule mod_fcgid.c>
FcgidInitialEnv PP_CUSTOM_PHP_CGI_INDEX fastcgi
FcgidInitialEnv PP_CUSTOM_PHP_INI "/etc/psa-webmail/roundcube/php.ini"
FcgidMaxRequestLen 134217728
<Directory "/usr/share/psa-roundcube">
Options -Indexes +FollowSymLinks
AllowOverride FileInfo
Require all granted
Include "/etc/apache2/plesk.conf.d/roundcube.htaccess.inc"
<Files ~ (\.php$)>
SetHandler fcgid-script
FCGIWrapper /var/www/cgi-bin/cgi_wrapper/cgi_wrapper .php
Options +ExecCGI
</Files>
</Directory>
</IfModule>
</VirtualHost>
​

@Peter Debik , thanks fo your advice, but i don't understand what i should do. Where do i have to switch this configuration?


Thank you guys for your Help!

Kind regards
Urs

 

[Bitpalast]

Tools & Settings > Apache Web Server> Drop Down List "MPM Mode", set to "Prefork" > Check "php5" > Click "OK".

 

[Ursus]

@Peter Debik , it seems like you saved my life! I'm not finished with testing yet, but for now, the webmail Access works!
Thank you so much!

Kind regards