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Resolved Webmail system php handler

Rudi Servo

Rudi Servo

New Pleskian
I get 500 error on webmail, installing horde gives a hole lot of issues.

this system is an upgrade from 14.04 to 16.04 and if failed to recognize the system php handler right from the start.

I followed this
Webmail shows 500 Internal Server Error: can not find appropriate version of php

and this
Resolved - Webmail (horde or roundcube) shows error 500

and I still cant get it working...

bellow are some outputs if you can give me a fix I do appreciate it.

Code: 
root@w1:~# /usr/local/psa/admin/bin/php_handlers_control --list
                id:  display name:  version:    type:                         cgi-bin:                    cli-bin:                        php.ini:  system:         service:                           pool.d:
                fpm            7.0     7.1.4  fastcgi                 /usr/bin/php-cgi            /usr/bin/php-cgi        /etc/php/7.0/fpm/php.ini                                                           
    plesk-php70-fpm         7.0.18    7.0.18      fpm  /opt/plesk/php/7.0/sbin/php-fpm  /opt/plesk/php/7.0/bin/php  /opt/plesk/php/7.0/etc/php.ini        *  plesk-php70-fpm  /opt/plesk/php/7.0/etc/php-fpm.d
plesk-php56-fastcgi         5.6.30    5.6.30  fastcgi   /opt/plesk/php/5.6/bin/php-cgi  /opt/plesk/php/5.6/bin/php  /opt/plesk/php/5.6/etc/php.ini        *                                                   
plesk-php55-fastcgi         5.5.38    5.5.38  fastcgi   /opt/plesk/php/5.5/bin/php-cgi  /opt/plesk/php/5.5/bin/php  /opt/plesk/php/5.5/etc/php.ini        *                                                   
plesk-php70-fastcgi         7.0.18    7.0.18  fastcgi   /opt/plesk/php/7.0/bin/php-cgi  /opt/plesk/php/7.0/bin/php  /opt/plesk/php/7.0/etc/php.ini        *                                                   
    plesk-php55-cgi         5.5.38    5.5.38      cgi   /opt/plesk/php/5.5/bin/php-cgi  /opt/plesk/php/5.5/bin/php  /opt/plesk/php/5.5/etc/php.ini        *                                                   
    plesk-php70-cgi         7.0.18    7.0.18      cgi   /opt/plesk/php/7.0/bin/php-cgi  /opt/plesk/php/7.0/bin/php  /opt/plesk/php/7.0/etc/php.ini        *                                                   
    plesk-php71-fpm          7.1.4     7.1.4      fpm  /opt/plesk/php/7.1/sbin/php-fpm  /opt/plesk/php/7.1/bin/php  /opt/plesk/php/7.1/etc/php.ini        *  plesk-php71-fpm  /opt/plesk/php/7.1/etc/php-fpm.d
    plesk-php56-fpm         5.6.30    5.6.30      fpm  /opt/plesk/php/5.6/sbin/php-fpm  /opt/plesk/php/5.6/bin/php  /opt/plesk/php/5.6/etc/php.ini        *  plesk-php56-fpm  /opt/plesk/php/5.6/etc/php-fpm.d
plesk-php71-fastcgi          7.1.4     7.1.4  fastcgi   /opt/plesk/php/7.1/bin/php-cgi  /opt/plesk/php/7.1/bin/php  /opt/plesk/php/7.1/etc/php.ini        *                                                   
    plesk-php71-cgi          7.1.4     7.1.4      cgi   /opt/plesk/php/7.1/bin/php-cgi  /opt/plesk/php/7.1/bin/php  /opt/plesk/php/7.1/etc/php.ini        *                                                   
    plesk-php56-cgi         5.6.30    5.6.30      cgi   /opt/plesk/php/5.6/bin/php-cgi  /opt/plesk/php/5.6/bin/php  /opt/plesk/php/5.6/etc/php.ini        *                                                   
    plesk-php55-fpm         5.5.38    5.5.38      fpm  /opt/plesk/php/5.5/sbin/php-fpm  /opt/plesk/php/5.5/bin/php  /opt/plesk/php/5.5/etc/php.ini        *  plesk-php55-fpm  /opt/plesk/php/5.5/etc/php-fpm.d
root@w1:~#

Code: 
root@w1:~# plesk db "select section,name from ServiceNodeEnvironment where section='phphandlers';"
+-------------+------------------------------------------+
| section     | name                                     |
+-------------+------------------------------------------+
| phphandlers | baa4eaf642a2e6c9fb37e875ce514cec9f7b6569 |
| phphandlers | fpm                                      |
| phphandlers | plesk-php55-cgi                          |
| phphandlers | plesk-php55-fastcgi                      |
| phphandlers | plesk-php55-fpm                          |
| phphandlers | plesk-php56-cgi                          |
| phphandlers | plesk-php56-fastcgi                      |
| phphandlers | plesk-php56-fpm                          |
| phphandlers | plesk-php70-cgi                          |
| phphandlers | plesk-php70-fastcgi                      |
| phphandlers | plesk-php70-fpm                          |
| phphandlers | plesk-php71-cgi                          |
| phphandlers | plesk-php71-fastcgi                      |
| phphandlers | plesk-php71-fpm                          |
| phphandlers | synced                                   |
+-------------+------------------------------------------+




Code: 
root@w1:~# /usr/local/psa/admin/bin/php_handlers_control --reread
Error adding handler from /etc/psa/php_versions.d/php5-fpm.conf: Handler with id = `fpm' already exists
Error adding handler from /etc/psa/php_versions.d/php-cgi.conf: Handler with id = `cgi' already exists
Error adding handler from /etc/psa/php_versions.d/php-fpm.conf: Handler with id = `fpm' already exists
Error adding handler from /etc/psa/php_versions.d/php-fastcgi.conf: Handler with id = `fastcgi' already exists
Error adding handler from /etc/psa/php_versions.d/php-module.conf: Handler with id = `module' already exists
[Warning] removing handler `' (cgi) as corresponding /usr/bin/php5-cgi doesn't exist
[Warning] removing handler `' (module) as corresponding /usr/bin/php5-cgi doesn't exist
[Warning] removing handler `' (fastcgi) as corresponding /usr/bin/php5-cgi doesn't exist
 
First of all I'd remove strange 'fpm' handler. Do you really have vendor's PHP version 7.x? As far as I see it is conflicted with default 'fpm' handler from
/etc/psa/php_versions.d/php5-fpm.conf
Also there is strange /etc/psa/php_versions.d/php-fpm.conf defined as additional 'fpm' handler. What is this? Try to remove it.
Then reread handlers again.
 
Hi Rudi Servo,

upgrading from Ubuntu 14.04 to Ubuntu 16.04 includes some major changes, where "/etc/php5" changes to "/etc/php". You have to modify/edit your corresponding vendor PHP - handlers to avoid errors/issues/problems.


My following examples include the well-know PHP versions from => Ondřej Surý ( which includes PHP versions 5.6, 7.0 and 7.1 ) and should give you a hint, what you should modify/edit, in order to avoid issues/errors/problems with Plesk:
Code: 
                  id:                   display name:  full version:  version:    type:                         cgi-bin:                    php-cli:                        php.ini:  custom:  status:
                  
                  cgi  7.1.4 by OS vendor ( default )          7.1.4       7.1      cgi                 /usr/bin/php-cgi                /usr/bin/php        /etc/php/7.1/cgi/php.ini    false  enabled
              fastcgi  7.1.4 by OS vendor ( default )          7.1.4       7.1  fastcgi                 /usr/bin/php-cgi                /usr/bin/php        /etc/php/7.1/cgi/php.ini    false  enabled
                  fpm  7.1.4 by OS vendor ( default )          7.1.4       7.1      fpm             /usr/sbin/php-fpm7.1                /usr/bin/php        /etc/php/7.1/fpm/php.ini    false  enabled
               module  7.1.4 by OS vendor ( default )          7.1.4       7.1   module                 /usr/bin/php-cgi                /usr/bin/php    /etc/php/7.1/apache2/php.ini    false  enabled
              
           php5.6-cgi              5.6.30 by sury.org         5.6.30       5.6      cgi              /usr/bin/php-cgi5.6             /usr/bin/php5.6        /etc/php/5.6/cgi/php.ini     true  enabled
       php5.6-fastcgi              5.6.30 by sury.org         5.6.30       5.6  fastcgi              /usr/bin/php-cgi5.6             /usr/bin/php5.6        /etc/php/5.6/cgi/php.ini     true  enabled
           php5.6-fpm              5.6.30 by sury.org         5.6.30       5.6      fpm             /usr/sbin/php-fpm5.6             /usr/bin/php5.6        /etc/php/5.6/fpm/php.ini     true  enabled
          
           php7.0-cgi              7.0.18 by sury.org         7.0.18       7.0      cgi              /usr/bin/php-cgi7.0             /usr/bin/php7.0        /etc/php/7.0/cgi/php.ini     true  enabled
       php7.0-fastcgi              7.0.18 by sury.org         7.0.18       7.0  fastcgi              /usr/bin/php-cgi7.0             /usr/bin/php7.0        /etc/php/7.0/cgi/php.ini     true  enabled
           php7.0-fpm              7.0.18 by sury.org         7.0.18       7.0      fpm             /usr/sbin/php-fpm7.0             /usr/bin/php7.0        /etc/php/7.0/fpm/php.ini     true  enabled
          
           php7.1-cgi               7.1.3 by sury.org          7.1.4       7.1      cgi              /usr/bin/php-cgi7.1             /usr/bin/php7.1        /etc/php/7.1/cgi/php.ini     true  enabled
       php7.1-fastcgi               7.1.3 by sury.org          7.1.4       7.1  fastcgi              /usr/bin/php-cgi7.1             /usr/bin/php7.1        /etc/php/7.1/cgi/php.ini     true  enabled
           php7.1-fpm               7.1.3 by sury.org          7.1.4       7.1      fpm             /usr/sbin/php-fpm7.1             /usr/bin/php7.1        /etc/php/7.1/fpm/php.ini     true  enabled
           
      plesk-php54-cgi                          5.4.45         5.4.45       5.4      cgi   /opt/plesk/php/5.4/bin/php-cgi  /opt/plesk/php/5.4/bin/php  /opt/plesk/php/5.4/etc/php.ini     true disabled
  plesk-php54-fastcgi                          5.4.45         5.4.45       5.4  fastcgi   /opt/plesk/php/5.4/bin/php-cgi  /opt/plesk/php/5.4/bin/php  /opt/plesk/php/5.4/etc/php.ini     true disabled
      plesk-php54-fpm                          5.4.45         5.4.45       5.4      fpm  /opt/plesk/php/5.4/sbin/php-fpm  /opt/plesk/php/5.4/bin/php  /opt/plesk/php/5.4/etc/php.ini     true disabled
      
      plesk-php55-cgi                          5.5.38         5.5.38       5.5      cgi   /opt/plesk/php/5.5/bin/php-cgi  /opt/plesk/php/5.5/bin/php  /opt/plesk/php/5.5/etc/php.ini     true disabled
  plesk-php55-fastcgi                          5.5.38         5.5.38       5.5  fastcgi   /opt/plesk/php/5.5/bin/php-cgi  /opt/plesk/php/5.5/bin/php  /opt/plesk/php/5.5/etc/php.ini     true disabled
      plesk-php55-fpm                          5.5.38         5.5.38       5.5      fpm  /opt/plesk/php/5.5/sbin/php-fpm  /opt/plesk/php/5.5/bin/php  /opt/plesk/php/5.5/etc/php.ini     true disabled
      
      plesk-php56-cgi                          5.6.30         5.6.30       5.6      cgi   /opt/plesk/php/5.6/bin/php-cgi  /opt/plesk/php/5.6/bin/php  /opt/plesk/php/5.6/etc/php.ini     true  enabled
  plesk-php56-fastcgi                          5.6.30         5.6.30       5.6  fastcgi   /opt/plesk/php/5.6/bin/php-cgi  /opt/plesk/php/5.6/bin/php  /opt/plesk/php/5.6/etc/php.ini     true  enabled
      plesk-php56-fpm                          5.6.30         5.6.30       5.6      fpm  /opt/plesk/php/5.6/sbin/php-fpm  /opt/plesk/php/5.6/bin/php  /opt/plesk/php/5.6/etc/php.ini     true  enabled
      
      plesk-php70-cgi                          7.0.17         7.0.17       7.0      cgi   /opt/plesk/php/7.0/bin/php-cgi  /opt/plesk/php/7.0/bin/php  /opt/plesk/php/7.0/etc/php.ini     true  enabled
  plesk-php70-fastcgi                          7.0.17         7.0.17       7.0  fastcgi   /opt/plesk/php/7.0/bin/php-cgi  /opt/plesk/php/7.0/bin/php  /opt/plesk/php/7.0/etc/php.ini     true  enabled
      plesk-php70-fpm                          7.0.17         7.0.17       7.0      fpm  /opt/plesk/php/7.0/sbin/php-fpm  /opt/plesk/php/7.0/bin/php  /opt/plesk/php/7.0/etc/php.ini     true  enabled
      
      plesk-php71-cgi                           7.1.3          7.1.3       7.1      cgi   /opt/plesk/php/7.1/bin/php-cgi  /opt/plesk/php/7.1/bin/php  /opt/plesk/php/7.1/etc/php.ini     true  enabled
  plesk-php71-fastcgi                           7.1.3          7.1.3       7.1  fastcgi   /opt/plesk/php/7.1/bin/php-cgi  /opt/plesk/php/7.1/bin/php  /opt/plesk/php/7.1/etc/php.ini     true  enabled
      plesk-php71-fpm                           7.1.3          7.1.3       7.1      fpm  /opt/plesk/php/7.1/sbin/php-fpm  /opt/plesk/php/7.1/bin/php  /opt/plesk/php/7.1/etc/php.ini     true  enabled
 
all php5.X are from plesk repos
only have php 7.0 and 7.1 from ondrej

Code: 
root@w1:~# /usr/local/psa/bin/php_handler --remove -id fpm
Unable to remove the PHP handler: You can remove only custom handlers.
 
Hi Rudi Servo,

pls. consider to READ the official Plesk documentation, so that you are able to use the CLI - commands without errors.

Pls. keep in mind, that PHP - handlers which are NOT defined as "custom" handlers, shouldn't ( and can't ) be deleted, because these are you STANDART PHP - handlers on your server - they have to be EDITED in case of misconfigurations. ;)


 
For future reference. I was able to fix it.

The previous Installation of plesk left on the /etc/psa/php_versions.d/php5-cgi.conf and other files, they should have been deleted upon upgrading from 12.5 to 17.0.

so deleting the php5-*, not the ones from the newer installations
updating my alternatives because I have two php system version to

Code: 
# update-alternatives --set php-cgi /usr/bin/php-cgi7.0
# update-alternatives --set php /usr/bin/php7.0

Add to remove old fpm or cgi screw up's

Code: 
# /usr/local/psa/admin/bin/php_handlers_control --remove --id fpm

a simple

Code: 
# /usr/local/psa/admin/bin/php_handlers_control --reread


and everything is in place


Code: 
                id:  display name:  version:    type:                         cgi-bin:                    cli-bin:                        php.ini:  system:         service:                           pool.d:
    plesk-php70-fpm         7.0.18    7.0.18      fpm  /opt/plesk/php/7.0/sbin/php-fpm  /opt/plesk/php/7.0/bin/php  /opt/plesk/php/7.0/etc/php.ini        *  plesk-php70-fpm  /opt/plesk/php/7.0/etc/php-fpm.d
plesk-php56-fastcgi         5.6.30    5.6.30  fastcgi   /opt/plesk/php/5.6/bin/php-cgi  /opt/plesk/php/5.6/bin/php  /opt/plesk/php/5.6/etc/php.ini        *                                                  
plesk-php55-fastcgi         5.5.38    5.5.38  fastcgi   /opt/plesk/php/5.5/bin/php-cgi  /opt/plesk/php/5.5/bin/php  /opt/plesk/php/5.5/etc/php.ini        *                                                  
plesk-php70-fastcgi         7.0.18    7.0.18  fastcgi   /opt/plesk/php/7.0/bin/php-cgi  /opt/plesk/php/7.0/bin/php  /opt/plesk/php/7.0/etc/php.ini        *                                                  
    plesk-php55-cgi         5.5.38    5.5.38      cgi   /opt/plesk/php/5.5/bin/php-cgi  /opt/plesk/php/5.5/bin/php  /opt/plesk/php/5.5/etc/php.ini        *                                                  
                cgi         7.0.18    7.0.18      cgi                 /usr/bin/php-cgi                /usr/bin/php        /etc/php/7.0/cgi/php.ini        *                                                  
    plesk-php70-cgi         7.0.18    7.0.18      cgi   /opt/plesk/php/7.0/bin/php-cgi  /opt/plesk/php/7.0/bin/php  /opt/plesk/php/7.0/etc/php.ini        *                                                  
                fpm         7.0.18    7.0.18      fpm             /usr/sbin/php-fpm7.0                /usr/bin/php        /etc/php/7.0/fpm/php.ini        *       php7.0-fpm          /etc/php/7.0/fpm/pool.d/
            fastcgi         7.0.18    7.0.18  fastcgi                 /usr/bin/php-cgi                /usr/bin/php        /etc/php/7.0/cgi/php.ini        *                                                  
    plesk-php71-fpm          7.1.4     7.1.4      fpm  /opt/plesk/php/7.1/sbin/php-fpm  /opt/plesk/php/7.1/bin/php  /opt/plesk/php/7.1/etc/php.ini        *  plesk-php71-fpm  /opt/plesk/php/7.1/etc/php-fpm.d
    plesk-php56-fpm         5.6.30    5.6.30      fpm  /opt/plesk/php/5.6/sbin/php-fpm  /opt/plesk/php/5.6/bin/php  /opt/plesk/php/5.6/etc/php.ini        *  plesk-php56-fpm  /opt/plesk/php/5.6/etc/php-fpm.d
plesk-php71-fastcgi          7.1.4     7.1.4  fastcgi   /opt/plesk/php/7.1/bin/php-cgi  /opt/plesk/php/7.1/bin/php  /opt/plesk/php/7.1/etc/php.ini        *                                                  
    plesk-php71-cgi          7.1.4     7.1.4      cgi   /opt/plesk/php/7.1/bin/php-cgi  /opt/plesk/php/7.1/bin/php  /opt/plesk/php/7.1/etc/php.ini        *                                                  
             module         7.0.18    7.0.18   module                 /usr/bin/php-cgi                /usr/bin/php    /etc/php/7.0/apache2/php.ini        *                                                  
    plesk-php56-cgi         5.6.30    5.6.30      cgi   /opt/plesk/php/5.6/bin/php-cgi  /opt/plesk/php/5.6/bin/php  /opt/plesk/php/5.6/etc/php.ini        *                                                  
    plesk-php55-fpm         5.5.38    5.5.38      fpm  /opt/plesk/php/5.5/sbin/php-fpm  /opt/plesk/php/5.5/bin/php  /opt/plesk/php/5.5/etc/php.ini        *  plesk-php55-fpm  /opt/plesk/php/5.5/etc/php-fpm.d
root@w1:/etc/psa/php_versions.d#
 
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