Issue Website registration check not working with ubuntu 22

[Eprinsa]

Server operating system version

Ubuntu 22.04.3 LTS

Plesk version and microupdate number

18.0.56

When entering this option we do not see any records, even though we have configured the tool to launch automatically daily at 06:25 every 60 minutes.
When trying to launch the manual check, the following error appears:

logparser failed: ERROR: Failed to construct 'audit-modsec-with-ts' step
[2023-08-17 13:24:14,718] logparser INFO: This exception happened at:
Traceback (most recent call last):
File "pipeline.py", line 184, in _build_from_config
self.steps[step_name] = Step(step_name, step_config)
File "pipeline.py", line 35, in __init__
step_impl = step_class(name=name, **config)
File "steps/grok.py", line 66, in __init__
self.grok = Grok(grok, custom_patterns=custom_patterns or {}, type_caster=_type_caster)
File "pygrok/pygrok.py", line 63, in __init__
self.regex_obj = re.compile(py_regex_pattern)
File "/usr/lib/python3.10/re.py", line 251, in compile
return _compile(pattern, flags)
File "/usr/lib/python3.10/re.py", line 303, in _compile
p = sre_compile.compile(pattern, flags)
File "/usr/lib/python3.10/sre_compile.py", line 788, in compile
p = sre_parse.parse(p, flags)
File "/usr/lib/python3.10/sre_parse.py", line 955, in parse
p = _parse_sub(source, state, flags & SRE_FLAG_VERBOSE, 0)
File "/usr/lib/python3.10/sre_parse.py", line 444, in _parse_sub
itemsappend(_parse(source, state, verbose, nested + 1,
File "/usr/lib/python3.10/sre_parse.py", line 841, in _parse
p = _parse_sub(source, state, sub_verbose, nested + 1)
File "/usr/lib/python3.10/sre_parse.py", line 444, in _parse_sub
itemsappend(_parse(source, state, verbose, nested + 1,
File "/usr/lib/python3.10/sre_parse.py", line 841, in _parse
p = _parse_sub(source, state, sub_verbose, nested + 1)
File "/usr/lib/python3.10/sre_parse.py", line 444, in _parse_sub
itemsappend(_parse(source, state, verbose, nested + 1,
File "/usr/lib/python3.10/sre_parse.py", line 830, in _parse
raise source.error("unknown extension ?" + char,
re.error: unknown extension ?> at position 250
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "logparser.py", line 114, in <module>
File "logparser.py", line 101, in main
File "pipeline.py", line 163, in __init__
self._build_from_config(config)
File "pipeline.py", line 186, in _build_from_config
raise RuntimeError("Failed to construct %r step" % step_name) from ex
RuntimeError: Failed to construct 'audit-modsec-with-ts' step

Previously we had Ubuntu 18 with python 3.6, and the tool worked correctly.

any suggestions?

P.D.: Attached screenshot with the error, although in Spanish, sorry

 

[Kaspar]

What ruleset are you using for modsec?

 

[Peter Debik]

It's an unknown issue here, so probably contacting Plesk support at https://support.plesk.com will be best if it cannot be solved by community assistance.

 

[Eprinsa]

What ruleset are you using for modsec?

In the tests we left the default Apache rules (Modsecurity 2.9), with the 'Comfortable' option and without custom directives.
We have also tried with some Nginx 3.0 rules, but always with the same error.

It's an unknown issue here, so probably contacting Plesk support at https://support.plesk.com will be best if it cannot be solved by community assistance.

Ok, I will wait a few days in case someone has the same problem and found a solution, otherwise I will write to support as you suggest, thank you very much

 

[Will Mayall]

We have 3 Plesk installs that all have the same issue. All three were updated from Ubuntu 18 to 22.

I've been searching for a solution for about 2 months. This is the first report I've found that someone else is seeing this errror