What is this migration error? Subscription Not Found

[tkalfaoglu]

I'm migrating from one server running Plesk 9.3 to Plesk 10.4 (both linux), using PleskX and I'm getting this error:

(email addresses and passwords edited by me)

[16:14:49|INFO: 793.log] Request is ready for: PSA_PASSWORD=mtxxxxu LANG=en_US.UTF-8 ALLOW_WEAK_PASSWORDS= /usr/local/psa/admin/plib/api-cli/user.php '--create' 'm.txxxxx@rexxxxt.com' '-owner' 'admin' '-guid' 'eade77d4-6cfd-46ef-b28b-81acab42aef2' '-cname' 'm.xxxxxx' '-passwd' '' '-status' 'enabled' '-domain-admin' 'false' '-role' 'Mail User' '-legacy-user' 'false' '-subscription-name' 'rxxxxxt.com' '-ignore-nonexistent-options'
[16:14:49|INFO: 793.log] Request string: ARG[0]=user&ARG[1]=--create&ARG[2]=m.txxxxx@xxxxxxxxt.com&ARG[3]=-owner&ARG[4]=admin&ARG[5]=-guid&ARG[6]=eade77d4-6cfd-46ef-b28b-81acab42aef2&ARG[7]=-cname&ARG[8]=m.txxxxxx&ARG[9]=-passwd&ARG[10]=&ARG[11]=-status&ARG[12]=enabled&ARG[13]=-domain-admin&ARG[14]=false&ARG[15]=-role&ARG[16]=Mail User&ARG[17]=-legacy-user&ARG[18]=false&ARG[19]=-subscription-name&ARG[20]=rexxxxxxxxt.com&ARG[21]=-ignore-nonexistent-options&ENV[ALLOW_WEAK_PASSWORDS]=&ENV[LANG]=en_US.UTF-8&ENV[PSA_PASSWORD]=mtxxxxxxu&STDIN=
[16:14:53|INFO: 793.log] HTTP status code is: 200
[16:14:53|INFO: 793.log] HTTP response: <cli>
<ok/>
<stdout>Subscription rexexxxxxt.com not found. Access to Panel for this user was denied. Use existent subscription name or -for-all-subscriptions to grants them access to all subscriptions within your hosting account.
SUCCESS: User successfully created.
</stdout>
<return>0</return>

 

[IgorG]

Did you check your Plesk before performing migration procedure with pre-upgrade checker? http://kb.parallels.com/en/9436

 

[tkalfaoglu]

Nope, it was an emergency move. However, I have since learned that

1) Plesk has too many bugs,
2) Migration Manager is not to be trusted,
3) Plesk 10 is too strange for my taste.