• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Forwarded to devs WordPress Toolkit not able to clone instances with CiviCRM Plugin

Liwindo

Basic Pleskian
Username:

TITLE

WordPress Toolkit not able to clone instances with CiviCRM Plugin

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian 18.0.47 Update #3, WordPress Toolkit Version 5.12.3-6596, Ubuntu 20.04.5 LTS, x86

PROBLEM DESCRIPTION

It is not possible to clone a Wordpress Instance with an installed CiviCRM plugin. It ends with a database error message.

STEPS TO REPRODUCE

1. Install a new Wordpress-Instance.
2. Upload the CiviCRM Plugin, cf. Download CiviCRM | CiviCRM, and install it.
3. Perform the Pluigin internal installation.
4. Try to clone the instance.

ACTUAL RESULT

Database cannot be imported. Error message: ERROR 1227 (42000) at line 729 in file: '/<path>/.wp-toolkit/<number>/db_<string>.sql': Access denied; you need (at least one of) the SUPER privilege(s) for this operation ERROR ...

EXPECTED RESULT

Successful clone operation.

ANY ADDITIONAL INFORMATION

The cause might be related to the fact that CiviCRM stores the database credentials in an additional string in civicrm.settings.php.

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug
 
Back
Top