Wrong Panel version and license key blocked after upgrade

[DavidMM]

Hello,

We have migrated several servers to the lastest panel version: 11.0.9 Update #5.

One of the servers has been updated correctly but the version that the panel shows is wrong: 9.5.4 Update #6

Our license can't be upgraded returning 'Key Update Status Export in previous version is blocking for the license'

Using the 'autoinstaller', we can check the version and it's correctly upgraded:

./autoinstaller --select-product-id plesk --select-release-current --install-component base
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..28%..39%..49%..59%..70%..80%..90%..100% was finished.
File downloading sitebuilder.inf3: 10%..22%..35%..48%..61%..74%..87%..100% was finished.
File downloading sso.inf3: 10%..24%..37%..51%..64%..78%..91%..100% was finished.
File downloading setemplates.inf3: 19%..44%..69%..94%..100% was finished.
File downloading pp-sitebuilder.inf3: 19%..24%..35%..40%..50%..61%..71%..81%..92%..100% was finished.
File downloading billing.inf3: 18%..23%..33%..43%..53%..64%..74%..84%..94%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
File downloading nginx.inf3: 33%..75%..100% was finished.
Checking for installed packages...
File downloading PSA_11.0.9/plesk-11.0.9-cos5-x86_64.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_11.0.9/plesk-patches-11.0.9-cos5-x86_64.inf3: 15%..27%..31%..48%..52%..60%..72%..80%..96%..100% was finished.
File downloading SITEBUILDER_11.0.10/sitebuilder-11.0.10-rhall-all.inf3: 100% was finished.
File downloading BILLING_11.0.9/billing-11.0.9-rhall-all.inf3: 100% was finished.
File downloading MYSQL_5.5/mysql-5.5-rhel5-x86_64.inf3: 78%..100% was finished.
File downloading APACHE_2.2.22/apache-2.2.22-rh5-x86_64.inf3: 30%..68%..100% was finished.
File downloading NGINX_1.3.0/nginx-1.3.0-cos5-x86_64.inf3: 100% was finished.
Detecting installed product components.
You already have the latest version of product(s) and all selected components
installed. Installation will not continue.

Any help will be very much appreciated!

 

[IgorG]

Have you tried bootstrapper repair procedure?

 

[DavidMM]

Hi IgorG,

using your knowledge the problem has been fixed.

Many thanks!