• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by anuanu

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    Issue Unable to connect with a mail client ( Outlook/Thurnderbird )

    Yes, same error. Though it seemed like it took longer to throw it. Tried with my cell(hotspot on phone) and got same error. So that leaves us with DNS being the issue. My DNS is not managed in Plesk but via my domain name provider ( IONOS, which has some limitations working with Plesk ) ...
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    Issue Unable to connect with a mail client ( Outlook/Thurnderbird )

    Thanks, I tried that as well, but it didn't work . :-( I was checking logs in Log Browser -> Mail in Tools & Settings. I don't see any logs wrt to my attempted connection requests via the mail clients. But I can see logs when I use RoundCube and some regular suspicious attempts from unknown...
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    Issue Unable to connect with a mail client ( Outlook/Thurnderbird )

    Thanks Kaspar. Where to find the full host name, its not there in the settings (attached the snapshot for reference)? No proxy is used.
  4. A

    Issue Unable to connect with a mail client ( Outlook/Thurnderbird )

    Username and Password: I am a 100% sure that cant be wrong as I have checked it multiple times and it works with RoundCube. Configuration - I am not sure, what should be the configuration. I have shared what i configured and it still wouldn't work.
  5. A

    Issue Unable to connect with a mail client ( Outlook/Thurnderbird )

    Hello there, I have been trying to connect my mail with mail clients(tried Outlook and Thunderbird) but getting errors : "Unable to Sign in . Check your credentials and try again"/"Unable to log in at Server . Probably wrong configuration , username or password " . Access via Roundcube webmail...
  6. A

    Resolved Roundcube webmail : How to set 'keep formatting' as enabled by default when composing [unsupported by Roundcube]

    Thanks again, will explore :-)
  7. A

    Resolved Roundcube webmail : How to set 'keep formatting' as enabled by default when composing [unsupported by Roundcube]

    Thanks Peter! This sucks, may be using Roundcube mail with a desktop application/client like thunderbird (didn't try yet) will not have this limitation.
  8. A

    Resolved Roundcube webmail : How to set 'keep formatting' as enabled by default when composing [unsupported by Roundcube]

    Hello there, The email sent by Roundcube webmail messes up the formatting of the content for the recipient unless 'Keep formatting' is manually enabled for each email. This is a big pain as one has to remember to enable it for every mail . Is there a way to set it to be enabled by default ...
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    Resolved How to set Sender Name for mails sent via RoundCube

    it worked, Thank you again!
  10. A

    Resolved How to set Sender Name for mails sent via RoundCube

    A follow up, I noticed that roundCube by default allows creating multiple identities. Can that be restricted to only one identity as I wouldn't want my team to create multiple identities and stick to the email that they have been provided. Thanks in advance!
  11. A

    Resolved How to set Sender Name for mails sent via RoundCube

    It worked, many thanks both!
  12. A

    Resolved How to set Sender Name for mails sent via RoundCube

    thanks Peter. I tried searching for the setting but can't find Roundcube settings at all. I searched "Mails" , "Extensions" , "Tools & Settings" in the side menu. Pls can you share how to get to these settings you mentioned earlier ?
  13. A

    Resolved How to set Sender Name for mails sent via RoundCube

    Hi there, I have managed to create email addresses ( and corresponding users) and everything is working fine(emails are sent and received) but I have noticed that the name doesn't show up on the recipient side when I send an email from Roundcube webmail. It shows up as undefined.( My recipient...
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