• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Brian-Dmac

  1. Brian-Dmac

    Issue SSL error when main domain has been changed

    Hi Kaspar, thanks for the reply Domain A is the main domain on the subscription and has an SSL with the correct common name. Domain B is an additional domain on the same subscription with it's own SSL with the correct common name. When I visit Domain B I get an warning saying the cert is only...
  2. Brian-Dmac

    Issue SSL error when main domain has been changed

    Hi, I'm having an issue with an SSL not applying to a standalone domain. Initially the subscription was setup with domain A, but then changed to domain B. We added domain A as an alias but ran into issues with SSL certificates only applying to Domain B. I deleted the alias and added Domain A...
  3. Brian-Dmac

    Resolved Plesk maintentance/backup tasks not running

    I think I solved it! It looks like the entry for root user was missing from /etc/shadow - fixed by running pwck I'll check tomorrow to make sure the daily tasks are now running but all other cron tasks have started (it turns out all cron tasks, including subscription level were not working)...
  4. Brian-Dmac

    Resolved Plesk maintentance/backup tasks not running

    In the cron logs I am seeing a lot of: Jan 29 03:43:01 cloud1 crond[30377]: (root) PAM ERROR (Authentication service cannot retrieve authentication info) Jan 29 03:43:01 cloud1 crond[30377]: (root) FAILED to authorize user with PAM (Authentication service cannot retrieve authentication info)...
  5. Brian-Dmac

    Resolved Plesk maintentance/backup tasks not running

    Hi Peter - appreciate the quick reply! #grep -ri "/etc/cron.daily" /etc/cron.d/dailyjobs grep: /etc/cron.d/dailyjobs: No such file or directory #grep -E "START_HOURS_RANGE|cron.daily" /etc/anacrontab START_HOURS_RANGE=3-22 1 5 cron.daily nice run-parts /etc/cron.daily...
  6. Brian-Dmac

    Resolved Plesk maintentance/backup tasks not running

    Hi guys, I've rolled out several new VMs in the last few months with a new provider and all are experiencing the same issue - Plesk maintenance tasks don't seem to be running. As a result statistics don't calculate on a nightly basis, backups don't run, notifications don't send, etc. All...
  7. Brian-Dmac

    After upgrade 10.3.0 ANY MAILBOX NOT LOG IN!!! User/Password ¿¡FAIL!? [Very Urgent]

    Just my two cents on an old thread - I had the same problem only on Plesk 10.2. My fix was as follows: Login to Mysql using admin details (get password via cat /etc/psa/.psa.shadow) Access PSA db - Use psa; Find the domain service in question - select * from DomainServices where...
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