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Recent content by garsimldgo

  1. G

    Issue Cannot access to Tools & Settings on Basic package

    In fact, I don't have an "admin" user in the User panel. Is is automatically created when I subscribe to a web hosting package ? If it is the case, how can I get the admin account password ? Regards
  2. G

    Issue Cannot access to Tools & Settings on Basic package

    Hello, I cannot access the "Tools & Settings" menu on my Plesk homepage, even with the user roles "Owner" or "Webmaster". I have read that, since I have an IKL Basic package (shared server), I cannot have access to the Administrator role, which could see the "Tools & Settings" menu ; but I...
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