• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. IgorG

    Question first steps mariadb -> change heap size

    If these settings are not specified, they are used by default. So you can adjust them in /etc/my.cnf according to your desired result.
  2. IgorG

    Question Possible to secure Plesk with Origin SSL?

    Maybe this article will be helpful: Use Cloudflare Origin SSL Certificates with Plesk - VirtuBox
  3. IgorG

    Resolved ASP.NET 7 support

    Developers are working on it, and support for ASP.NET 7 will be added soon.
  4. IgorG

    Resolved Apache web server config files all regenerated nightly since 18.0.48

    Most likely, bug PPPM-13803, which is a candidate for a hotfix. Workaround: try switching Update rule sets in Tools & Settings > Web Application Firewall (ModSecurity) > Settings to Weekly
  5. IgorG

    Question OAuth 2.0 plesk Mail

    Very low demand, for research and development, unfortunately: oauth
  6. IgorG

    Question Slave DNS Manager not sync and connect

    Make sure that the key in file /etc/bind/rndc.key match the key in /etc/named.conf: # grep secret /etc/bind/rndc.key secret "H226I1Ew0yE4j2VyWMaW7A=="; # grep secret /etc/named.conf secret "H226I1Ew0yE4j2VyWMaW7A==";
  7. IgorG

    Question Slave DNS Manager not sync and connect

    The server time is incorrect. It is 1 minute behind the time: from the Plesk Server: # date Mon Jul 4 20:17:17 SAST 2022 from any other Server: # date Tue Jul 5 01:18:18 +07 2022 the time sync is disabled as well: # timedatectl | grep sync System clock synchronized: no To resolve the...
  8. IgorG

    Issue Unable to save filters in the Horde webmail: Failed to establish TLS connection

    A self-Signed SSL certificate is used along with PHP 5.6 to run the Horde webmail. As a workaround, disable TLS encryption for sieve in the Horde configuration file: Open the file /usr/share/psa-horde/ingo/config/backends.php Find the section $backends['sieve'] = array( Change the record...
  9. IgorG

    Issue Let's Encrypt cannot install certificate

    Please make sure that the domain is not resolved to two IP addresses, where the second IP address is not a Plesk server IP address. In fact, this is one of many possible reasons. More details are needed to find the cause. That's why I advise you to contact Plesk support team, where experienced...
  10. IgorG

    Resolved SSLIt renewal notifications (email) sometimes have trailing cryptic characters

    What about the other command: # grep --color='auto' -P -n "[^\x00-\x7F]" /usr/local/psa/admin/conf/email_notification_template.html
  11. IgorG

    Issue Unable to create subscription - unable to add new domain

    Looks like there are incorrect permissions. Try to repair it with C:\> plesk repair fs newbee.com -y
  12. IgorG

    Forwarded to devs Joomla Toolkit fails to install on subdomain of an additional domain

    Thank you. The bug EXTPLESK-4134 was confirmed and submitted.
  13. IgorG

    Resolved Amazon S3 Backup, can't save settings

    Fixed in 1.4.4 version of the extension.
  14. IgorG

    Forwarded to devs SSLIt configuration files not removed in some cases when a customer and/or domains of that customer are removed

    Thank you, Peter. Looks like there are already existing bugs: SSL It! - EXTSSLIT-1921 ("Certificates from removed domains still exist in var/etc/live directory"), Let's Encrypt - EXTLETSENC-643 ("Certificates from removed domains still exist in var/etc/live directory").
  15. IgorG

    Issue Can't find nodejs logs

    What about /var/log/passenger/passenger.log ? It is also possible to troubleshoot the application using the Debugging Guide. However, this isn't supported by Plesk and has to run only from CLI (stopping the web server beforehand).
  16. IgorG

    Issue Can't find nodejs logs

    Please check the following KB article and let me know if it doesn't help: https://support.plesk.com/hc/en-us/articles/213403509#nodejs
  17. IgorG

    Resolved Can't install prometheus together with Plesk on Debian bullseye

    The javascript-common package is not compatible with Plesk psa package. # apt-cache depends psa psa PreDepends: pp18.0.48-bootstrapper Depends: plesk-engine Depends: plesk-release Depends: apparmor Depends: apparmor-profiles Depends: libc6 Depends: libcrypt1 Depends: libidn11...
  18. IgorG

    Question Should I uninstall MailEnable because I installed SmarterMail?

    Have you switched to SmarterMail according to this instruction? https://docs.plesk.com/en-US/obsidian/administrator-guide/mail/using-other-mail-server-software.72350/#using-other-mail-server-software-windows
  19. IgorG

    Resolved SSLIt renewal notifications (email) sometimes have trailing cryptic characters

    Peter, could you please check if any custom templates are located in: # ls -l /usr/local/psa/admin/conf/email_notification* the file can be grepped in order to find non-ascii chars # grep --color='auto' -P -n "[\x80-\xFF]" /usr/local/psa/admin/conf/email_notification_template.html.sample #grep...
  20. IgorG

    Resolved Can't access remote ftp backup storage

    Looks like ssh server is not up and running on your FTP server. Or ssh port is firewalled. Check it with # nc -zvw3 IP_ADDRESS_OF_FTP_SERVER 22 Also, you can connect to this server via FTP protocol with login credentials which you use for connection to this server in Plesk UI in Backup Settings.
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