• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. IgorG

    Issue Migration Stalled

    Sorry, but without analyzing the cause in the log files, we can speculate for a long time about what is causing it and how it can be fixed. Contact Plesk Support Team if you have trouble with it.
  2. IgorG

    Resolved CLI: set multiple (multiline?) nginx-cache-cookies

    Create file with content: _ga _gat and run the command as: # plesk bin subscription --update-web-server-settings test.com -nginx-cache-cookies "$(cat file)"
  3. IgorG

    Issue Migration Stalled

    Try to find a reason in migration logs %plesk_dir%var\modules\panel-migrator\sessions\xxxxxxxx\
  4. IgorG

    Forwarded to devs plesk installer faild for upgrade

    Necessary packages may be excluded and repositories disabled. Check the following article: https://support.plesk.com/hc/en-us/articles/7174351494674. The output of grep -rin "exclude=" /etc/yum.repos.d may contain both perl and awstats packages, which should be then removed from exclusions in...
  5. IgorG

    Forwarded to devs Subscription Removal Issue

    From the developer: I can't reproduce that. I created a script, which interacts with I/O, run cron and after remove subscription with directories without any problems (on CentOS 7) I try with a clean subscription. Maybe it depends on the weight of subscription, or it happens for every...
  6. IgorG

    Resolved Amazon S3 Backup, can't save settings

    Developer's suggestion: I suggest turning on debug in panel.ini, including log level, utils log, everything, reproducing the error and providing the service team with full logs of this time interval.
  7. IgorG

    Forwarded to devs Could not renew Let`s Encrypt certificates because of rateLimited

    The "Service busy; retry later" error is usually caused by temporary issues on Let's Encrypt side (most probably related to 'degraded performance' reported here: Let's Encrypt Status). Since certificates are automatically renewed each hour during the task, once the issues are resolved, the...
  8. IgorG

    Forwarded to devs "Data Transfer Statistics" not correct after restore or migrator

    Thank you. The bug PMT-5065 has been created.
  9. IgorG

    Resolved Amazon S3 Backup, can't save settings

    Developers can't reproduce the issue according to your steps to reproduce. Please clarify it more precisely or contact Plesk Support Team to provide access to your server for further investigation directly on your server.
  10. IgorG

    Issue Upgrade - PANEL_18_0_42_WIN to PANEL_18_0_48_WIN

    Have you tried the solution from this KB article? https://support.plesk.com/hc/en-us/articles/360006303053-Unable-to-update-upgrade-or-install-Plesk-The-installation-of-the-package-package-name-failed-with-code-1603
  11. IgorG

    Issue Let's Encrypt trouble

    Third-party Helicon "ISAPI_Rewrite 3 - Apache .htaccess mod_rewrite compatible module for IIS" Go to Domains > example.com > File Manager page and rename .htaccess file. It should help.
  12. IgorG

    Resolved Plesk WordPress Toolkit v6.0 - Where is email notifications setting?

    Just go to WordPress Toolkit > Settings:
  13. IgorG

    Resolved htaccess not word

    https://learn.microsoft.com/en-us/iis/application-frameworks/install-and-configure-php-applications-on-iis/translate-htaccess-content-to-iis-webconfig
  14. IgorG

    Issue upgrade from Plesk Obsidian 18.0.45 to 18.0.46

    Did you fill out the report, as I asked above? Until the problem has been sent to the developers for review, I have nothing to answer you.
  15. IgorG

    Issue individual domain can't use HTTPS for webmail if webmail.forceHttp=true

    Yes, it looks like a problem worth showing the developers. Therefore, please fill out the report.
  16. IgorG

    Resolved Plesk Obsidian and PHP 8 compatibility

    @learning_curve plesk-engine based on PHP 8 is in the preparation stage and will be released too. Unfortunately no ETA yet. At the moment, we are working on adopting Plesk code to PHP 8, and then we need time to adopt Plesk extensions code, and then we need to give time for the extensions vendor...
  17. IgorG

    Question Cannot remove PHP 7.4 because conflict with Roundcube

    #2
  18. IgorG

    Resolved Plesk Obsidian and PHP 8 compatibility

    Roundcube will be switched to PHP 8.0 for modern OSes except RHEL 7, CentOS 7, CloudLinux 7 and Ubuntu 18.04 in the upcoming 18.0.49 update. On these OSes Roundcube 1.4 is installed that does not support PHP 8. We can't update it there to Roundcube 1.5 due to outdated MySQL versions. Horde does...
  19. IgorG

    Issue Unable to set up Remote Storage Settings

    Plesk uses several concurrent connections to improve performance by default. And on FTP server side may be limitations on the number of concurrent connections. To solve the issue, please try to add the option ftpForbidReuseConnection into [pmm] section in /usr/local/psa/admin/conf/panel.ini...
  20. IgorG

    Issue 127.0.0.1 in resolve.conf - named issues

    This happens because there seems to be no IPv6 connectivity for your server for some reason. So you can try to add the IPv4 address of this domain to the /etc/hosts file.
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