• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. HoracioS

    Plesk Migrator: 'utf8' codec can't decode byte 0xb5 in

    Alina, source version is 17.5.3 #30, maybe upgraded from 17.0.3 long time ago.
  2. HoracioS

    Plesk Migrator: 'utf8' codec can't decode byte 0xb5 in

    Hello, I'm experiencing exactly the same error: Failed to fetch configuration data from Plesk servers Cause: 'utf8' codec can't decode byte 0xb5 in position 2: invalid start byte That is a critical error, migration was stopped. I got this error with dozen of sites, please help!!! I'm using...
  3. HoracioS

    Plesk Onyx 17.8 Preview

    Thank you very much! Is what I needed! I'm using DNSManager and need to export DNS zones via schedule task. Best regards, Horacio
  4. HoracioS

    Plesk Onyx 17.8 Preview

    Hello, I'm not found plesksrvclient.exe in the 17.8.6 version. The PSA MySQL didn't recognize admin pass. How to get it?
  5. HoracioS

    Resolved Cloudflare ServerShield not working on Plesk 17.8.6

    Hi! I received this mail from CloudFlare team: Currently the latest version of Plesk Onyx is not compatible with Cloudflare ServerShield Plus. We are working on releasing an updated version in the next week or so. Best regards, Horacio
  6. HoracioS

    Question RoundCube - Error 500

    Igor, I have the same problem. There is no information in the logs and this two KB doesn't help...
  7. HoracioS

    Resolved Cloudflare ServerShield not working on Plesk 17.8.6

    I got this error: ERROR: The file /usr/local/psa/admin/plib/modules/servershield/library/PleskAPIHelper.php was encoded by the ionCube Encoder for PHP 5.3 and cannot run under PHP 7.0. Please ask the provider of the script to provide a version encoded with the ionCube Encoder for PHP 5.6...
  8. HoracioS

    Issue Error migrating from Onyx to Onyx

    Hello, I got this error trying to migrate one subscription: Failed to fetch configuration data from Plesk servers Cause: 'ascii' codec can't decode byte 0xb5 in position 2: ordinal not in range(128) That is a critical error, migration was stopped. Please let me know how to fix it. Best...
  9. HoracioS

    Resolved SSL Cert in webmail.domain

    Thank you Oliver, but this is not I asked for. The cert created from the extension is only for domain.tld and www.domain.tld , but doesn't work for webmail.domain.tld subdomain. It is not possible to create webmail.domain.tld SSL certs from the Let's Encrypt Extension. Regarding E-mail settings...
  10. HoracioS

    Resolved SSL Cert in webmail.domain

    Ok, this feature just implemented in Onyx 17.0.17 #2. My question is: Can you add an option to create a free certificate from Let's Encrypt? Best regards, Horacio
  11. HoracioS

    Issue UNITY Mobile API request failed

    I found them, it only says: plesk/panel.log:[2016-07-04 22:23:23] ERR [panel] Failed to send a request to UNITY Mobile: Zend_Http_Response Object plesk/panel.log:[2016-07-04 22:23:23] ERR [panel] Failed to create mobile site: UNITY Mobile API request failed plesk/panel.log:[2016-07-04 22:31:31]...
  12. HoracioS

    Issue UNITY Mobile API request failed

    Where are these logs?
  13. HoracioS

    Resolved Is it possible to use DomainKey + OpenDKIM in Plesk?

    Thank you very much!!!, now the messages are ok :-) ================================================================ DomainKey result: pass ================================================================ Signed by: test@domain.com PublicKey: default._domainkey.domain.com IN TXT =...
  14. HoracioS

    Resolved Is it possible to use DomainKey + OpenDKIM in Plesk?

    Thank you very much, I will try in a few minutes, but what's about port 8891?
  15. HoracioS

    Resolved Is it possible to use DomainKey + OpenDKIM in Plesk?

    Hello, I sucessfully installed OpenDKIM, but it conflicts with built-in Plesk's DomainKeys. I' confused because both trying to use default._domainkey.domain.com Any tip about run both instances? I'm trying to change default._domainkey.domain.com by server._domainkey.domain.com but port25 or...
  16. HoracioS

    Issue PMM Exception ascii codec can't decode

    No, the server has 200 accounts and they do not have any NON-ASCII symbols. Best regards, Horacio
  17. HoracioS

    Issue PMM Exception ascii codec can't decode

    Hello, When migrating from Plesk to Plesk (both are #12.5) I received the following error: |- Client 'xxxxxx' | | | |- Subscription 'xxxxx.com' | | | |- Auxiliary user 'xxxxxxxx@xxxxx.com' | | | | | `- error: Failed to create auxiliary user on target panel. After migration customer...
  18. HoracioS

    Resolved MsSql in Plesk 12.5

    Hello, just a quick solution to install php-mssql module in Centos 7.2 with PHP 5.4.16 in Plesk 12.5 and you don't need to enable nothing else. yum -y install yum-plugin-priorities sed -i -e "s/\]$/\]\npriority=1/g" /etc/yum.repos.d/CentOS-Base.repo yum -y install epel-release sed -i -e...
  19. HoracioS

    Issue UNITY Mobile API request failed

    Thank you very much, but unfortunatelly doesn't help to solve the problem. Best regards
  20. HoracioS

    Issue UNITY Mobile API request failed

    Hello, I'm trying to create a Mobile Site from Plesk Panel but when trying to create a UNITY mobile site, the Plesk says: Mobile Websites Error: Failed to create mobile site: UNITY Mobile API request failed Any ideas? Best regards, Horacio
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