• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    .htaccess not work - KB 124

    If you dont have AccessFileName .htaccess in your httpd.conf file just add it there
  2. A

    How to install site apps

    Hello, As an admin who is used to using Plesk 9, how do you in Plesk 11 manage the application vault and add items like before? The default when we got it was that it had no apps, and there is no button to get a list of packages or install the popular bundles like there were before...
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    Failed to update Panel. You can send the update log to Parallels support to try fixin

    Bootstrapper doesnt do anything other than restart the service which I could have done myself.
  4. A

    Failed to update Panel. You can send the update log to Parallels support to try fixin

    2012-11-01 09:51:32: (log.c.166) server started 2012-11-01T09:52:05-07:00 CRIT (2): Smb_Exception_NotFound: File specified by 7739e168-5f2c-f226-093a-005630dcccbc was not found file: /usr/local/psa/admin/plib/CommonPanel/Update/LogFile.php line: 36 code: 0 trace: #0...
  5. A

    plesk 9.5.4 Linux sending spam

    Thats a great article, at least for qMail. Is there such an article for PostFix? Doing a search for "spam postfix" in the KB doesnt really return anything useful for diagnosing spam like the qmail article does...
  6. A

    How can I tell which version I'm on

    Oh, sorry. Well if you go to the control panel itself, on the login screen lots of times it says the version in the page title in your browser. Also some times it may say so on the login page itself - for example the default theme for plesk 9.5 has "Log in to Parallels Plesk Panel 9.5" in...
  7. A

    psa-proftpd & proftpd reporting different version numbers

    if yum upgrade doesnt do it try re-installing the psa-proftpd yum reinstall psa-proftpd Then make sure that the version that comes up in yum is the version you are looking for.
  8. A

    How can I tell which version I'm on

    # cat /usr/local/psa/version 11.0.9 RedHat el5 110120608.16 # cat /usr/local/psa/version 9.5.4 RedHat el5 95110630.15 # cat /root/.autoinstaller/microupdates.xml | grep 'patch version' <patch version="27" timestamp="" installed-at="20121101T103021" /> # mysql -uadmin -p`cat...
  9. A

    Change default group on domain creation

    The only solution is to use something like suphp, mod_ruid2 or to run the site in cgi/fcgi for php instead.
  10. A

    Micro update custom installation not showing in microupdates.xml

    I had that problem on boxes that no longer had qmail (were running postfix). The MU installer bails and dies when the group qmail doesnt exist, even if you dont use it. Try adding the group and see if that solves it
  11. A

    Failed to update Panel. You can send the update log to Parallels support to try fixin

    Had this message on a test box when I logged in as admin. I havent tried logging into it this week, and noticed that when I tried to the first time the Plesk panel was not responding because the psa service was also not running, although it was running the last time I had used it (last week).
  12. A

    yum vs plesk What is general rule to avoid conflicts ?

    Plesk is good at using the base centos packages and even most vendor supplied packages. In most cases you should have no problems using anything from yum so long as you dont have any weird repos. The Plesk updater just updates Plesk packages, where as yum will update the system ones - some of...
  13. A

    Question about critical security update MU21

    You can easily automate running the installer using something like mussh or tentakel or some other parallel/serial ssh terminal program where you can run one command against hundreds of servers all at once. Since all of the servers would take the same command to install the MUs: You dont...
  14. A

    Incresing php memory limit

    Did restarting httpd fix?
  15. A

    Question about critical security update MU21

    Plesk php files are typically encoded, you cant edit or change them; so if there is a change that is done on the files they will need to be updated. Its also likely that the update does other items that it does not log, this way it doesnt expose to others what was fixed so that they can then...
  16. A

    chmod 77 userirgts dont work

    If you are trying to create or manage these folders through wordpress then you may want to run the site as FCGI or CGI mode in php instead of apache so that you can reset it back to 755 and have it work ok.
  17. A

    API Call to install a Site App

    Hello, We have a client who is looking to do the following programatically all through a custom order process: - Create a client/customer account - Create a domain in that customers account - Install a site app (like wordpress, joomla, etc) on that domain Looking at the documentation I...
  18. A

    SyncML url for SyncML for iPhone

    http://mail.your-server.com doesnt work?
  19. A

    SyncML url for SyncML for iPhone

    have you tried just entering your imap server name?
  20. A

    Migration - Cannot open: Permission denied

    A couple of things to check that may be possibly causing problems (but maybe not): - You may be finding that the files within the tarball are owned by someone else, or you are putting them in a directory with no write-permissions for the user running the process. - The directory in which the...
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