• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Alex Presland

    Resolved Google to soon require ARC for forwarded messages

    People should also be aware of the issue in this thread: https://talk.plesk.com/threads/arc-errors-in-maillog.372933/ As far as I'm aware, this issue currently isn't resolved.
  2. Alex Presland

    Resolved Arc errors in maillog

    Correction: It auto-upgraded to 18.0.58 Update 1 this morning.
  3. Alex Presland

    Resolved Arc errors in maillog

    My Plesk server (running Postfix & Dovecot on Ubuntu 22.04) auto-upgraded to 18.0.58 this morning at around 08:15 this morning. I can see that these errors have also been appearing since this time: I've checked and the /etc/domainkeys/<your domain>/default exists in the directory for one of...
  4. Alex Presland

    Issue Emails forwarded by Plesk fail DKIM checks with certain attachments

    Thanks to all for your comments and constructive feedback. I've been busy and not able to reply properly. Hopefully I'll get time to reply after the next few days...
  5. Alex Presland

    Issue Emails forwarded by Plesk fail DKIM checks with certain attachments

    Thanks @danami. Tried that. Great idea, but sadly that doesn't fix the issue. Good that it rules out one more thing though - progress is being made! :) Gmail shows this: and
  6. Alex Presland

    Issue Emails forwarded by Plesk fail DKIM checks with certain attachments

    Thanks Peter. In your like of work you are obviously familiar with email systems and say that this is common. Are you able to elaborate please? Do you know if this is commonly occurring in Postfix, SpamAssassin, Warden, etc. I get that Plesk is an integration of these many products, some of...
  7. Alex Presland

    Issue Emails forwarded by Plesk fail DKIM checks with certain attachments

    I'm comfortable (and have proven & provided the evidence) that within my Plesk server the message body is being Changed / DKIM-corrupted through line wrapping.
  8. Alex Presland

    Issue Emails forwarded by Plesk fail DKIM checks with certain attachments

    I'm running Plesk Obsidian 18.0.57 Update #4 on Ubuntu 22.04.3 LTS. This server was built in February 2023 from the AWS template. Under "Add and Remove Product Components" it shows that we're running Postfix [3.6.4-1ubuntu1-1] as the mail server, SpamAssassin [3.4.6-1ubuntu0.22.04.1], and...
  9. Alex Presland

    Input [IMPORTANT] Roundcube database is not included in backups

    There's a shadow password file which it is read from. That's the bit which reads: --password=`cat /etc/psa/.psa.shadow`
  10. Alex Presland

    Input Warden Antispam & Virus Protection Extension for Plesk

    So it is. Thank you for the pointer. Sorry that I completely missed finding this when configuring warden. Excellent. I've configured it now and glad that it'll be maintained. @danami The email scanning still seems to be running sequentially / single-threaded. Could you point me in the...
  11. Alex Presland

    Input Warden Antispam & Virus Protection Extension for Plesk

    @danami My next question is that, from monitoring the logs, it looks like your processes run single-sequentially and that lots of email is delayed waiting for the one thread to process. How do I increase the number of threads so that scanning can happen in parallel?
  12. Alex Presland

    Input Warden Antispam & Virus Protection Extension for Plesk

    @danami My warden was running REALLY slowly. With your pointers earlier in this thread, I diagnosed this down to some (anonymised) log lines saying: Feb 19 00:40:19 hosting amavis[1744011]: (1744011-01) SA dbg: async: timing: 9.250 X SH:sending.domain.your_DQS_key.zrd.dq.spamhaus.net Feb 19...
  13. Alex Presland

    Input [IMPORTANT] Roundcube database is not included in backups

    I did! First word of my post conveys this.
  14. Alex Presland

    Input [IMPORTANT] Roundcube database is not included in backups

    Voted... After suffering from a server failure and finding that all users have just lost their settings and address books. :-( The simple thing here is that an incompatible backup would be better than no backup at all.
  15. Alex Presland

    Input Warden Antispam & Virus Protection Extension for Plesk

    Yes, I fully expect that is the case. Is there a way to run Warden in verbose diagnostic mode to get an output of where it is spending all its time?
  16. Alex Presland

    Input Warden Antispam & Virus Protection Extension for Plesk

    No. I get great value from having the DNS BL functionality enabled. That said we had an incident this week when we had obviously passed a threshold and we had about 6 hours of Spamhaus causing perfectly legitimate emails to be blocked, until we temporarily turned it off. The implications of...
  17. Alex Presland

    Input Warden Antispam & Virus Protection Extension for Plesk

    Thanks for the really quick response. That's fair enough. I've configured that now and it is already working well. I was hoping that there would be the option to put it in the Spam folder (if the email alias has a mailbox) and not deliver on to any forwarding rules (if they exist). Maybe...
  18. Alex Presland

    Input Warden Antispam & Virus Protection Extension for Plesk

    @danami I've spotted that using the "Move" Spam action does not stop emails identified as being spam from being forwarded out of the server, thus relaying spam. Is there a way of configuring Warden Anti-spam and Virus protection so that spams are delivered into the Spam folder of local...
  19. Alex Presland

    Mailman list admin password reset

    Thanks for the solution, which I used earlier today. However, it is "all just a little bit ****" that there is no way to do this through the Plesk Panel.
  20. Alex Presland

    Question customize login page

    I'm about to migrate a whole load of Plesk users from one server to another, so I want to put an announcement notice & link up on the login page, which will help users it they try to log in via the old server's login page.
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