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Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.
While this method works very well, there should be a provision in the Plesk CP to do this. That way, a customer who has forgotten their password can recover or reset it themselves.
Thanks for the solution, which I used earlier today. However, it is "all just a little bit ****" that there is no way to do this through the Plesk Panel.