• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. I

    Can not connect to SQL server

    Is mssql server is listed in server components? Also check the license of your plesk it needed to have mssql server as ON. Sometime license can cause this issues.
  2. I

    Nginx 504 Error

    Hello, Can you please try to increase " max_execution_time " on your server for the php and check again.
  3. I

    Hi, how I can solve this problem please?

    http://kb.parallels.com/en/119377
  4. I

    Command to validate all MU's have been applied?

    Hello, You can check your microupdates installed status through following command. cat /root/.autoinstaller/microupdates.xml
  5. I

    Plesk Panel 11.0.9 Backup Panel

    it seems to be disk space issue on source server. Can you check if c: has space available on it?
  6. I

    Plesk Panel 11.0.9 Crash Test

    you will need to manually restore the folders, for that create allt he accounts in plesk, that will create the required files and folder on required path. Then restore your files. Or contact us we ill do it for you.
  7. I

    Panel dont show users database in tab users

    is this account restored using backup or migrated from other server?
  8. I

    What is "Undelivered mail: The Kaspersky Anti-Virus mailbox_count limit is exceeded"?

    Kaspersky Anti-Virus email service is blocking the mails, try disabling it.
  9. I

    Permissions

    If you are having remote desktop access then you can do it from rdp as well. Change the permission of parent folder and click on apply in heritage permissions to child.
  10. I

    How to stop high number of Httpd processes crashing server ?

    Hello, I will suggest you try to install nginx on your server so that you will not face any server crash issues. OR try to optimize your current Apache services on your serve.
  11. I

    Hi, how I can solve this problem please?

    Where are you checking your subdomains/faq/error_doc file ? Try to check /var/www/vhosts/DOMIAN-NAME/subdomains/faq on your server ?
  12. I

    Simple DNS

    you can use microsoft dns or bind dns instead of simple dns. They are goo too.
  13. I

    Backup not replacing old files

    plesk backup will create separate files with every backup. You are using any other backup process ?
  14. I

    Problem with Anonymous Authentication credentials after 11.5 update (from 11.0.9)

    you can make the changes manually, do you have remote access of the server.
  15. I

    Produce automatic email for new clients

    you will need create email template it worked for me.
  16. I

    SMTP settings for windows live mail

    in outgoing mail server setting of your email client select option my outgoing mail server requires authentication.
  17. I

    Outgoing emails

    hhMailserver is not supported by plesk, you can try mail enable or smartermail.
  18. I

    PHP problem (Application Installation)

    check if the php 5.2 is installed on server. For that go to server components and check the php versions in hosting parameters
  19. I

    Import MySQL-Database failed after upgrade to Plesk 11.5 or latest update

    try updating plesk to latest version with microupdates. That will fix it.
  20. I

    Syncing issue with Smartermail

    statistics.exe --mailbox-usage --process-domains=example.com and then restarting smartermail fixed for me
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