Hi, how I can solve this problem please?

[Tize..]

Hello everyone.
Every Sunday my server makes a backup.
But now I get the following error and do not know how I can fix it please.
If someone can recommend how to fix it great.
I would also like to know how often it is recommended to backup the server.
Thank you very much.

Warning:	hosting "YYYYY.com"

Failed to pack files backup_YYYYY.com_user-data_1405091917 in /var/lib/psa/dumps/domains/YYYYY.com [ 844873009152 bytes free of 975783245824 bytes total on mount point 0]

Warning:	hosting "YYYYY.com"

For security reason backup is performed on behalf of subscription system user. System user has no read access to subdomains/faq/error_docs file.

 

[InderS]

Hello,

Can you please check your server disk space status.

df -h

df -i

 

[Tize..]

Hi, I just perform the operation and this is the result.
Thank you.

Last login: Fri May  9 21:18:59 2014 from 220.red-XXXXZZZZ.dynamicip.rima-tde.net
[root@server ~]# time

real    0m0.000s
user    0m0.000s
sys     0m0.000s
[root@server ~]# timer
-bash: timer: command not found
[root@server ~]# uptime
 00:27:09 up 14 days, 13:57,  1 user,  load average: 0.37, 0.21, 0.14
[root@server ~]# df -h
Filesystem      Size  Used Avail Use% Mounted on
/dev/md2        1.8T  247G  1.5T  15% /
tmpfs            16G     0   16G   0% /dev/shm
/dev/md1        496M   32M  439M   7% /boot
[root@server ~]# df -i
Filesystem        Inodes  IUsed     IFree IUse% Mounted on
/dev/md2       121020416 599619 120420797    1% /
tmpfs            4108986      1   4108985    1% /dev/shm
/dev/md1          131072     39    131033    1% /boot
[root@server ~]# free -m
             total       used       free     shared    buffers     cached
Mem:         32101      31798        302          0        421      28358
-/+ buffers/cache:       3018      29082
Swap:        16383         24      16359
[root@server ~]#

 

[Tize..]

Any solution please ¿?

 

[Tize..]

Hello, Any idea ?

 

[InderS]

Hello,


Also please check the permissions and owner for the folder/file mentioned in the errors ( subdomains/faq/error_doc ) and try to set the proper permission or owner for the files

 

[Tize..]

Hello, the ( subdomains/faq/error_docs ) folder I can not access.
I said that does not exist.

[root@server ~]# subdomains/faq/error_docs
-bash: subdomains/faq/error_docs: No such file or directory
[root@server ~]# cd subdomains/faq/error_docs
-bash: cd: subdomains/faq/error_docs: No such file or directory
[root@server ~]# cd subdomains/faq/
-bash: cd: subdomains/faq/: No such file or directory
[root@server ~]#

And the other you're saying.
Not that I have to do here, I put permits you to look please.

The error is this:

Warning: hosting "ddirecta.com"
Failed to pack files backup_ddirecta.com_user-data_1405091917 in /var/lib/psa/dumps/domains/ddirecta.com [ 844873009152 bytes free of 975783245824 bytes total on mount point 0]



And the state of the domain and the files within it:

cd /root
[root@server ~]# cd /var/lib/psa/dumps/domains/ddirecta.com
[root@server ddirecta.com]# ls -lh
total 2.9G
-rw-r----- 1 root root  97K Apr 26 14:35 backup_ddirecta.com_apache-files_1404261314.tgz
-rw-r----- 1 root root 199K May  9 20:38 backup_ddirecta.com_apache-files_1405091917.tgz
-rw-r----- 1 root root  38K Apr 26 14:36 backup_ddirecta.com_info_1404261314.xml
-rw-r----- 1 root root  36K May  9 20:16 backup_ddirecta.com_info_1405091916.xml
-rw-r----- 1 root root  39K May  9 20:39 backup_ddirecta.com_info_1405091917.xml
-rw-r----- 1 root root 139M Apr 26 14:35 backup_ddirecta.com_logs_1404261314.tgz
-rw-r----- 1 root root 144M May  9 20:38 backup_ddirecta.com_logs_1405091917.tgz
-rw-r----- 1 root root  316 Apr 26 14:35 backup_ddirecta.com_pd_1404261314.tgz
-rw-r----- 1 root root  315 May  9 20:38 backup_ddirecta.com_pd_1405091917.tgz
-rw-r----- 1 root root 3.2M Apr 26 14:35 backup_ddirecta.com_statistics_1404261314.tgz
-rw-r----- 1 root root 2.4M May  9 20:38 backup_ddirecta.com_statistics_1405091917.tgz
-rw-r----- 1 root root 213M Apr 26 14:35 backup_ddirecta.com_user-data_1404261314.tgz
-rw-r----- 1 root root 584M May  9 20:38 backup_ddirecta.com_user-data_1405091917.tgz
-rw-r----- 1 root root  97K Apr 27 04:14 Copia_de_seguridad_ddirecta.com_apache-files_1404270252.tgz
-rw-r----- 1 root root 199K May  4 04:13 Copia_de_seguridad_ddirecta.com_apache-files_1405040252.tgz
-rw-r----- 1 root root 199K May 11 04:13 Copia_de_seguridad_ddirecta.com_apache-files_1405110352.tgz
-rw-r----- 1 root root  38K Apr 27 04:15 Copia_de_seguridad_ddirecta.com_info_1404270252.xml
-rw-r----- 1 root root  37K May  4 04:15 Copia_de_seguridad_ddirecta.com_info_1405040252.xml
-rw-r----- 1 root root  39K May 11 04:14 Copia_de_seguridad_ddirecta.com_info_1405110352.xml
-rw-r----- 1 root root 140M Apr 27 04:14 Copia_de_seguridad_ddirecta.com_logs_1404270252.tgz
-rw-r----- 1 root root 137M May  4 04:13 Copia_de_seguridad_ddirecta.com_logs_1405040252.tgz
-rw-r----- 1 root root 146M May 11 04:13 Copia_de_seguridad_ddirecta.com_logs_1405110352.tgz
-rw-r----- 1 root root  315 Apr 27 04:14 Copia_de_seguridad_ddirecta.com_pd_1404270252.tgz
-rw-r----- 1 root root  315 May  4 04:13 Copia_de_seguridad_ddirecta.com_pd_1405040252.tgz
-rw-r----- 1 root root  315 May 11 04:13 Copia_de_seguridad_ddirecta.com_pd_1405110352.tgz
-rw-r----- 1 root root 3.2M Apr 27 04:14 Copia_de_seguridad_ddirecta.com_statistics_1404270252.tgz
-rw-r----- 1 root root 2.1M May  4 04:13 Copia_de_seguridad_ddirecta.com_statistics_1405040252.tgz
-rw-r----- 1 root root 2.5M May 11 04:13 Copia_de_seguridad_ddirecta.com_statistics_1405110352.tgz
-rw-r----- 1 root root 213M Apr 27 04:14 Copia_de_seguridad_ddirecta.com_user-data_1404270252.tgz
-rw-r----- 1 root root 584M May  4 04:13 Copia_de_seguridad_ddirecta.com_user-data_1405040252.tgz
-rw-r----- 1 root root 584M May 11 04:13 Copia_de_seguridad_ddirecta.com_user-data_1405110352.tgz
drwxr-xr-x 4 root root 4.0K May  9 20:37 databases
drwxr-xr-x 4 root root 4.0K Apr 26 14:35 sites
[root@server ddirecta.com]#

 

[InderS]

Where are you checking your subdomains/faq/error_doc file ?

Try to check /var/www/vhosts/DOMIAN-NAME/subdomains/faq on your server ?

 

[Tize..]

Hi, thanks for your answer.
I just realized this and I appear.

 

[InderS]

http://kb.parallels.com/en/119377

 

[Tize..]

Hi, I follow the steps but I do not get any solution.
By accessing the site mentioned in the message can not be.
No solution gives when I type

domainuser: psacln filelocation

that I can do?
Thank you.

 

[HMoellendorf87]

Dear Tize..,

there are two errors, which are being prolonged. First of all, it looks like, that there is a quota set or any partition run full. Please check you configuration and the despited folders for dumps and temp.
The security error behalfs on wrong usersettings, please check the named folder on domain and give us a screenshot of the user and group set on subdomains/faq/error_docs.

 

[Tize..]

Dear Tize..,

there are two errors, which are being prolonged. First of all, it looks like, that there is a quota set or any partition run full. Please check you configuration and the despited folders for dumps and temp.
The security error behalfs on wrong usersettings, please check the named folder on domain and give us a screenshot of the user and group set on subdomains/faq/error_docs.

Hi, do not really know how to do what you ask me.
If you can tell me please.
I'm new with SSH2 console.
Thank you very much.

 

[HMoellendorf87]

Hi Tize..,

please go into the domain folder and there to subdomains/faq/error_docs.
Then run "dir -l" and post output please.

Please also have a look at /etc/psa/psa.conf

 

[Tize..]

Hello thank you very much for your answer.
I just do the action and here is the result.

 

[Tize..]

Hello, I bring a new capture in more detail.
Thank you very much.

 

[InderS]

Okay, Try with the following command

cd  /var/www/vhosts/ddirecta.com/subdomains/faq/error_doc/

chown  ddirecta:psaserv *.html

 

[Tize..]

Hello. thanks for replying.
I just do the action but said nothing, please look at the result.

 

[Tize..]

Hi, can someone please help me?

 

[InderS]

Do you mean are you still getting the same error in your backup logs ?