• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. burnleyvic

    utoinstaller ERROR: error during prepare patch plesk-10.4.4~patch12

    ---CUT HERE--- File downloading PSA_10.4.4/microupdates/MU4/billing/144-MU4-billing.zip: 12%..25%..32%..53%..60%..80%..94%..100% was finished. File downloading PSA_10.4.4/microupdates/MU5/l10n/common/resources/languages/ja-JP/components/forms/ip-addresses-selector.php: 100% was finished. File...
  2. burnleyvic

    Event Manager: 'Mail account updated' returns the new password in the wrong variable

    Up to version 10.3.1 CentOS 5 1013110726.09, still the same behaviour.
  3. burnleyvic

    What's covered by the "other" catigory in customers disk statistics?

    ok finally found the missing "other data in /var/lib/psa/dumps/clients/<clientname> For what ever reason the client has over 700mb of data here but it reports nothing in their backup manager.
  4. burnleyvic

    What's covered by the "other" catigory in customers disk statistics?

    Does anyone know what things are covered by the "Other" category is a customers disk statistics? I know the database repository falls into this category but in my case customer has no backups but has 776MB of disk usage reported as "other'. In plesk 9 there was a full statistics report I...
  5. burnleyvic

    User names are forced to be email addresses

    Hi Sergey, The issue we find is that the first account/owner can have a simple username like user1234 but any additional ones that are crated in that subscribers account must be of the format user@domin.tld We don't mind this for things like web users but where multiple "owners" or other...
  6. burnleyvic

    User names are forced to be email addresses

    now try creating additional "users". Plesk will expect them to be user@domain.tld format which is great for email logins but not when you want customers to have multiple control panel logins as owners for example.
  7. burnleyvic

    User names are forced to be email addresses

    If you find out how to do it short of manually editing users in the PSA database can you post a reference here. We also find this "feature" annoying and unnecessary in plesk 10.
  8. burnleyvic

    Large number of domains on 1 client causing problems!

    Hi Tim, That is not be a problem, even though all the domain names are consolidated under the one subscription each one can still retain its own individual settings inc vhost, dns, mail. In your case the client would log into the subscription click on "websites & domains" and then click...
  9. burnleyvic

    Large number of domains on 1 client causing problems!

    The first thing to do is make a backup of the psa database! . Then check the subscription you wish to merge into has enough resources, especially domains. Next open the psa database and search the "domains" table for the subscription you wish to merge all the others into. You will need to...
  10. burnleyvic

    Large number of domains on 1 client causing problems!

    Hi Tim, I had had issues with a customer with about 80 domain names, the subscriptions drop down box at the top would run off the page and the client could not select the ones off the screen. One way to solve this was to convert all the separate subscriptions into a single subscription with...
  11. burnleyvic

    10.4.4 with Mail Enable: "Total mailboxes quota is not supported by the mail server"

    Windows 2008 R2 Plesk 10.4.4 Mail Enable standard 6.0 installed by Plesk. When migrating domains from an older (9.2.1) to a new (10.4.4) installation I get this error messages in the migration task log: ---CUT HERE--- Execution of "C:\Program Files...
  12. burnleyvic

    Event Manager: 'Mail account updated' returns the new password in the wrong variable

    Any updates on this?
  13. burnleyvic

    Plesk 10.4.4: Bind not working due to malformed master zone

    This can be a show stopper if upgrading existing 10.3.1 installations. I'd like to see a resolution for this from Parallels, too.
  14. burnleyvic

    Error: New files of configuration for Apache web server were not built

    Hi, I'd suggest you should contact Parallels tech support, they're pretty good at dealing with these types of issues. I wouldn't post the solution that 'worked for me'(TM), it may or may not work for other setups and you, or someone else reading this post, could lose data (or cause major...
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