• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Default to https connection?

    I don't think you can make SSL required for a specific folder directly with a Plesk setting. I would do it using a script, so anybody trying to load the page as http would be redirected automatically. It would look something like this in ColdFusion, but in PHP or whatever is your...
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    php5isapi.dll not loading

    Hello, After upgrading Plesk 10.2 to 10.3 I was so happy. It looked like everything worked rather smoothly. I could even create new domains and subscriptions, something that 10.2 would somehow not allow me to do. I had hoped the upgrade would solve whatever bug was behind that issue, and it...
  3. A

    Sitebuilder error

    Yes, well, that much I gathered :) But of course the question is how to solve it. How can I find out what the correct username for the SiteBuilder user is? Or is it the idea that I manually replicate all my Plesk users in the SiteBuilder database before I can use SB? Where can I find the...
  4. A

    10.2 update Backup Manager and Sitebuilder Error

    After upgrading to 10.2 (from 10.1), backup also stopped working for me. When I go to Server and Panel Settings > Server Components, under Backup System there is nothing but a yellow exclamation mark. There is no other information, nor can I click it.
  5. A

    Sitebuilder error

    Hi Igor, I have the same issue as Nino. Unfortunately, there is no file called 'sb_config' under Windows, so unfortunately the Unix solution you pointed to does not work under Windows. Regs, Andor
  6. A

    Plesk Internal error: is out of webspace

    Note that I don't have tomcat installed, so I doubt it's due to that. I do run ColdFusion though, also a Java interpreter.
  7. A

    Plesk Internal error: is out of webspace

    have the same error in windows After trying to add a domain, which failed, I also consistently get the same error message when going to the tab 'Website & Domains" of the client I tried to add the domain to. Also using Plesk 10.2, but under Windows rather than Unix. I tried to add a...
  8. A

    Not able to add hosting after upgrade from 10.1.2 to 10.2

    Hello Igor and others, After upgrading from Plesk 10.1.2 to 10.2, I can no longer add domains to my server. That is, I can add domains to Plesk, but it is not possible to add hosting accounts to them. It doesn't matter if I add a webspace for myself through power user mode, or if I go through...
  9. A

    Required programs for upgrade

    Yeah, especially the bug (or agressive pushing) of MailEnable is a very serious problem. The same thing happened again when upgrading 10.0.1 to 10.1. Again, SmarterMail was disabled and all accounts were re-created in a fresh but unwanted install of MailEnable. So all my users at that point had...
  10. A

    Enable Smarter Mail

    The version I'm running is SM 7.4.3995. AppPool is indeed the SmarterMail pool as set up per instructions. Plesk version is 10.0.1. BTW, Plesk 10.1 will come out one of these days (if it's not already just released), you never know it might solve the problem.
  11. A

    Enable Smarter Mail

    Third response from the third airport on the third continent today :) Unfortunately on this airport Remote Desktop is blocked, so I cannot check my exact setup. But I'm pretty sure I used the recommended setup using a freshly created apppool named SmarterMail. Did you check this thing where...
  12. A

    Enable Smarter Mail

    Oh don't pull your hair out now. It's just an e-mail program :) Just to be sure: if you say that SmarterMail runs properly as IIS program, does that mean that you can login through the web interface as admin? One more thing - SmarterMail runs with a default license of one domain or so. So...
  13. A

    Enable Smarter Mail

    Well, ideas is all I can give you. But let's see: - Which version of Plesk are you running? If it's less than 10, it might not work with SmarterMail 7.4. You might want to downgrade to a lower version (or upgrade to Plesk 10) - Maybe the SmarterMail-server is still running, even though you...
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    Suggestion: bring back domain overview

    Thanks for the info, Igor! Am looking forward to the next minor version(s) of 10.x. Like I said, I think some minor adjustments can solve the whole issue, so I trust it will get better in 10.1 or 10.2.
  15. A

    Enable Smarter Mail

    How to upgrade Plesk 9 -> 10 when you run SmarterMail I also had some trouble with SmarterMail when upgrading from Plesk 9.5 to 10. The problem is that an installed Plesk recognizes SmarterMail, but the installer does not. Therefore it forces an install of MailEnable on you, which impedes the...
  16. A

    Suggestion: bring back domain overview

    I finally managed to upgrade Plesk 9.5 to 10.0.1. Hence my first impression. (Nb, installing SiteBuilder and Customer and Business Manager did not succeed yet on our server, so I cannot comment on that). The main thing when shifting from Plesk 9.x to 10.x is of course the new business model...
  17. A

    How do I return my licence to Plesk 9?

    I have tried to do the upgrade to Plesk 10, but as that means that nobody on the production server can reach his/her email anymore, and access to the Panel is no longer possible, I have restored the drive backup with Plesk 9. However, now Plesk is complaining that my license is no longer...
  18. A

    Required programs for upgrade

    More feedback than a question. But if you upgrade Plesk 9.5 to Plesk 10, a number of programs are required "for Plesk core components" that were not required before. While explicitly deselecting Horde, MailEnable and BIND, Plesk mentioned that these were required for the upgrade. So next to...
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