• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. G

    Resolved Upgrade from Web Pro to Web Host

    Yes this all worked fine. NOW this is resolved! Thanks again.
  2. G

    Resolved Upgrade from Web Pro to Web Host

    Many thanks... I will proceed and see what happens! :)
  3. G

    Resolved Upgrade from Web Pro to Web Host

    Hi, I have a Plesk Onyx 17.5.3 Server using Plesk 10 license with a 30 Domain limit - I believe this is the Web Pro edition. I wanted to upgrade to the 100 Domain version but have been told by my host (OVH) that this is no longer possible - I need to upgrade instead to Web Host, which now...
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    The dump rotation is failed with code 151

    I also have this issue on one (of many) plesk servers. The server is running CentOS 5 so will be gone soon, but I thought I would add my tuppence worth. The FTP space it backs up to is fine (all the other Plesk servers manage to back up to the same FTP space), most of the backups on the box work...
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    Question How can I restore a backup from server storage?

    Hi, With Plesk Onyx - When I back up a subscription I have the option to back up to "Server storage in /var/lib/psa/dumps" as opposed to FTP storage. I want to restore from that backup to another subscription. Is that possible? it seems there are no options within either the server backup or...
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    Resolved How to disable SRS on Onyx?

    Hi, I recently upgraded a Plesk server to Onyx and SRS is causing us huge mail problems. How can I disable SRS? (for an immediate fix whilst I work out how to implement SRS without causing us all these problems!) Thanks, Greg.
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    Outgoing mail contol is preventing non-plesk (SSH) users from sending mail

    Time has been very limited for me but I thought I'd report back that I appear to have fixed this problem... "A further update on this... an end-user reported that they couldn't send emails from their webmail client. I logged in and tried to send an email - I received this error - SMTP Error...
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    Grey listing question

    Any thoughts anybody? will postgrey and the plesk greylisting play together or should I switch the plesk greylisting off first?! Thanks.
  9. G

    Outgoing mail contol is preventing non-plesk (SSH) users from sending mail

    Thanks again abdi. I did actually continue with this yesterday, found the --help parameter, and also the --show-whitelist parameter... /usr/local/psa/admin/sbin/mailmng-outgoing --show-whitelist drweb popuser postfix psaadm root <my ssh users removed> ...which I thought was interesting...
  10. G

    Outgoing mail contol is preventing non-plesk (SSH) users from sending mail

    Hi Abdi, Thanks for the response. Yes that has worked. I've whitelisted 1 user on 4 x servers and now that user can send email on each of them again. I've also tested the webmail user that was having issues and whilst he couldn't send email initially he could after a few tries. Switching...
  11. G

    Grey listing question

    Hi UFHH01, Thanks for the detailed explanation. My first question in this post was "Could somebody please confirm whether greylisting looks at just hostnames or IP addresses as well?" and you have just confirmed that it does indeed use IP addresses, so that does explain (most of) the issues I'm...
  12. G

    Grey listing question

    The server settings are are follows - /usr/local/psa/bin/grey_listing --info-server Grey listing configuration. Grey listing checking enabled Grey interval 5 minutes Expire interval 51840 minutes Penalty interval 2 minutes Penalty disabled Personal grey listing configuration allowed...
  13. G

    Grey listing question

    Hi UFHH01, Thanks for the response. This is very well timed as we are at this time looking at another related issue. We have whitelisted *.outbound.protection.outlook.com but this email is being rejected time after time - Dec 1 15:59:26 postfix/smtpd[6287]: 5468F114012B: milter-reject: DATA...
  14. G

    Grey listing question

    Any thoughts on this? I'm stuck between a rock and a hard place here. At present nobody on our servers can received email from Ebay - it's only a matter of time before somebody notices and complains. But if I switch greylisting off then all the users will return to a barrage of spam, which I'm...
  15. G

    Outgoing mail contol is preventing non-plesk (SSH) users from sending mail

    Just to clarify something in case it helps... non-SU users aren't allowed to send email but root can send emails without any issues.
  16. G

    Outgoing mail contol is preventing non-plesk (SSH) users from sending mail

    Thanks for the suggestion but sadly no, nobody has exceeded their subscription. The issue (I guess) is that these SSH accounts do not actually belong to a subscription, so I presume it won't show up within the stats anywhere. I guess this is what the "allow scripts and users to use sendmail" tag...
  17. G

    Outgoing mail contol is preventing non-plesk (SSH) users from sending mail

    I gave it a try. It ran through and reported no problems - /usr/local/psa/admin/bin/mchk ==> Checking for: mailsrv_conf_init... ok ==> Checking for: mail_handlers_init... ok ==> Checking for: mailsrv_entities_dump... ok ==> Checking for: mail_admin_aliases... ok ==> Checking for...
  18. G

    Outgoing mail contol is preventing non-plesk (SSH) users from sending mail

    Hi Igor. Thanks for the response. All our servers are at the latest Plesk version, and yum/Plesk updates are applied daily as required so everything is fully patched. Would it help to run mchk anyway?
  19. G

    Grey listing question

    Thank you for answering my thread. I apologise - I was looking at the wrong product. Before I spend this money could you confirm that this money will be refunded if it turns out that the greylisting within plesk doesn't actually work? (From the "buy support" page - If the incident you submit...
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    Outgoing mail contol is preventing non-plesk (SSH) users from sending mail

    Bump. I've had to switch outgoing mail control off as it doesn't seem to work :(
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