• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. B

    Question Where is the backup file

    Hello guys, i have uploaded a backup file from abo "a" to a new server to abo "b". The backup is not shown in the list. But plesk says it is saved on the server. Where can i find and delete the backup file? Thanks.
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    Question MariaDB 10.2 - Plesk Obsidian 18.0.37

    Hello Igor, thanks a lot for the link. But Plesk can't keep MariaDB up to date, like it does with other 3rd party extensions, php and so on, or?
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    Question MariaDB 10.2 - Plesk Obsidian 18.0.37

    Will Plesk support MariaDB 10.2? And will there be an update in plesk ui, or even an automatic update or something like that? We use Plesk Obsidian 18.0.37 and still do just have Maria DB 10.1. With "PHP" Plesk has a great resolution, we can install different versions and each website can...
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    Issue Space for databases increasing ????

    Hey guys, the used webspace is increasing day by day. Statistics show it is space for the databases. But in this abo we just have one database with soooo much less space needed than shown in the statistics??? More than 57 GB for database, but the database just shows less 3 GB ?? What can this be??
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    Issue URGENT: DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    It was around 100 gb of free space (ssd).
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    Issue URGENT: DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    Hello, we're using mariadb and didn't make updates that day. About half an hour later mariadb restartet itself again, do not know why, but now it is working again... Thanks.
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    Resolved eta for plesk+debian 10

    We're waiting for debian 10 support, too. Want to do some server upgrades, but right now it is not possible because we need to switch to ubuntu or centos but we don't like to.
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    Question Information for memory usage and 'cached'

    Hello guys, take for example the following in server information for memory usage: total: 62.94 GB used: 62.50 GB free: 454.91 MB Cached: 50.68 GB Usage: 16.38% 2 questions: Why is it just 16.38% usage when it says 62.50 GB used? And what does cached mean? Thanks.
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    Issue URGENT: DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    Hello guys, we just did a restart, after that we get error: "DB query failed: SQLSTATE[HY000] [2002] No such file or directory" We need your help very urgent. What can we do, we can not restart mariadb? No access to plesk an no access to the websites...
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    Resolved URGENT: DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    Yes, same error here... Suddenly without doing anything error: "DB query failed: SQLSTATE[HY000] [2002] No such file or directory" Can not restart mariadb service... What can we do? Very urgent...
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    Question Obsidian Upgrade

    Hello guys, we're using Plesk Onyx Version 17.8.11 Update #73 on Debian 9.11. Plesk offers the upgrade to Obsidian 18.0.21. But the upgrade checker says: "Plesk pre-upgrade check WARNING: There are custom web server configuration templates at /opt/psa/admin/conf/templates/custom. These...
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    Issue Plesk Update failed - 17.8.11

    There was no way to solve this in any way and we tried for days. So we decided to do a new installation with the use of some parts of our backups. We just wanted to change the server to a newer one (i7 to ryzen 7). So we could do both in one step. Now we are on Debian 9.9 and Plesk Onyx Version...
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    Issue HELP: Plesk repair no such file or directory

    we do not have access to the server anymore. We can not connect via ssh because firewall seems to block, but we couldnt deactivate firewall - all commands just leads to errors... We will install and try to restore a backup.. So, we have a file backup_domainmail....tgz Is it possible to...
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    Issue HELP: Plesk repair no such file or directory

    Yes this happend: ls: cannot access /tmp/mysql.sock: No such file or directory So i created the link... And what to do now? EDIT: mysql is not running seems like missing all relevant files to do so... maria down, no access to plesk.. EDIT2: still no way to restore databases... same error..
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    Issue HELP: Plesk repair no such file or directory

    ok, when i try to restore i get error message "error 2002 (hy000) can connect to local my sql serverthrough socket .... no such file or directory
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    Issue HELP: Plesk repair no such file or directory

    what is the path for this, i dont know.. /full/path/to/BACKUP_FILE_NAME.sql ??
  17. B

    Issue HELP: Plesk repair no such file or directory

    ok guys thanks for your help.. we will reinstall and work with a backup... dont know how to fix
  18. B

    Issue HELP: Plesk repair no such file or directory

    Yes i thought that but i never set a mysql password.. plesk was installed with a file on our server from the provider.. so we got ssh password and plesk password, but no pw for mysql..
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    Issue HELP: Plesk repair no such file or directory

    so it is the plesk admin password? and DATABASE_NAME what is the name??
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    Issue HELP: Plesk repair no such file or directory

    How can i disable the plesk firewall? Each command i try i get error messages, but i can not access ssh so firewall is active...
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