• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. H

    FTP Problem - Connection established, waiting for welcome message..

    Hi, The FTP is working fine since we setup the Plesk Linux 9.5 but it's not working suddenly. It shows the below message when we tried to connect: Status: Connection established, waiting for welcome message... Error: Connection timed out Error: Could not connect to server...
  2. H

    URL Rewriting with IIS 7.0

    Thank you for your reply. I've already installed the URL Rewrite 2.0, and it's working perfectly.
  3. H

    URL Rewriting with IIS 7.0

    Hi, I read in IIS.net website and some forum that IIS 7.0 include URL Rewriting module. May I know will it affect Plesk Control Panel after we installed this module? http://learn.iis.net/page.aspx/460/using-the-url-rewrite-module/ Please advice. Thanks.
  4. H

    Is pdo and pdo_mysql support in Plesk?

    Hi, I saw in C:\Program Files (x86)\Parallels\Plesk\Additional\PleskPHP5\php.ini, is it below: ;;;;;;;;;;;;;;;;;;;;;; ; Dynamic Extensions ; ;;;;;;;;;;;;;;;;;;;;;; ; ; If you wish to have an extension loaded automatically, use the following ; syntax: ; ...
  5. H

    Is pdo and pdo_mysql support in Plesk?

    I found the php_pdo_mysql.dll in the plesk server, may I know how do we enable it? Currently, there's only sqllite under the pdo section in phpinfo(). Please advice. thanks.
  6. H

    Is pdo and pdo_mysql support in Plesk?

    Hi, I have a customer who request to enable pdo and pdo_mysql, may i know is it support in Plesk Windows 9.5? How do I enable it? Please advice. Thanks.
  7. H

    is PHP support PEAR?

    I've checked the php.ini, it shows [mail function] ; For Win32 only. SMTP = localhost smtp_port = 25 but when i tested it with the script you given, it shows: Warning: mail() [function.mail]: Failed to connect to mailserver at "localhost" port 25, verify your "SMTP" and "smtp_port"...
  8. H

    is PHP support PEAR?

    other than PEAR, what else can customer use to send out email using PHP script? They tried to use mail() but failed, is it blocked in Plesk?
  9. H

    is PHP support PEAR?

    Hi, May I know if PHP in Plesk Windows support PEAR? I checked in phpinfo(), i saw this: include_path .;./includes;./pear .;./includes;./pear But when i enter below code <?php require_once 'System.php'; var_dump(class_exists('System')); ?> It shows: Warning...
  10. H

    ERROR: PleskBadURIException

    Hi, I have this error message when I click "Site Preview" https://pleskcp2.domain.com:8443/sitepreview/http/www.domain.com/newspromo/main.html If without www, it's working fine. ERROR: PleskBadURIException Unable to resolve host name 0: sitepreview.php:8 May I know what could...
  11. H

    Mail Redirect and Smartermail Mail Forwarding

    Hi, I noticed when I set the Mail Redirect or Mail Group in Plesk Panel, when I check in Smartermail Forwarding field, I saw some funny codes, the forwarded email address become something like this: For e.g. I set the email account abc@domain.com to be forwarded to cde@domain.com, but...
  12. H

    Having problem after install Zend Optimizer

    May I know where should I post it? In the forum? Is there any charges on this?
  13. H

    Having problem after install Zend Optimizer

    Yes, I checked with my technical support, we've followed the steps, but it's having problem. We're using Plesk 9.5 now, is the version we installed (latest version) is not supported in Plesk 9.5? Some of the website's configuration will be missing suddenly and it caused the website unable to...
  14. H

    Plesk CP not sync with Plesk Expand

    Hi, We've been using Plesk Expand and Plesk CP for some times, but we encounter this problem few days back whereby the domain or client we created in Plesk CP do not appear in Plesk Expand. There's no problem for Plesk CP Windows, the problem only appear in Plesk CP Linux. We're using Plesk...
  15. H

    Having problem after install Zend Optimizer

    Hi all, May I know is Zend Optimizer support in Plesk Linux 9.5.2? As we've installed the Zend Optimizer recently and we're facing lots of problems after that. For e.g. some of the websites that we've migrated over and tested running are not working after the installation. There are some...
  16. H

    Smartermail 6.x

    Hi Shorts, I've upgraded to Smartermail 6.9, would like to check with you if you facing any problem with the Auto-Responder setting? As my customer complaint that they received hundreds of auto-responder message when they enabled the Auto-Responder setting. They didn't send any emails to...
  17. H

    Smartermail 6.x

    Do we need to do any setting in Plesk for the upgrade?
  18. H

    Smartermail 6.x

    Hi, Our Control Panel is Plesk Panel 9.5 for both Windows and Linux platform, and using Smartermail 5.5, we have intention to upgrade to Smartermail 6.x, may I know if Plesk Panel 9.5 support Smartermail 6.x now? Anything we need to take note for the upgrade? Thanks.
  19. H

    AWStats not functioning

    Yes, we did, after we run, some are working, but there are still some of the domains are not. Do we need to run again? What could be the problem?
  20. H

    AWStats not functioning

    Hi, We've upgraded from Plesk Panel 8.6 to Plesk Panel 9.5, but facing issue where some of the domain's Web Statistics are not functioning even we've activated it. It shows: This is the placeholder for Web statistics. If you see this page that means that statistics service has not run...
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