• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Assist payment gateways

    Yes, please give me web access to your server - you can send URL and login/password via private message. Can I create test user and test purchase there?
  2. E

    Assist payment gateways

    Hi, I need more info to investigate the issue: 1. Version of CBM 2. Version of Assist protocol you use. Old protocol redirected users to 'assist.ru'. New protocol now uses 'paysecure.ru' 3. More detailed steps to reproduce the issue I tried to pay via Assist using the last version of...
  3. E

    Unlimited reload in login page

    Try to execute the following tool from command line > /usr/share/plesk-billing/integration --command=repair-all and post here the result. Try to change admin password to any with tool > /usr/share/plesk-billing/update-admin --password=<your new password> and try to log in with this new...
  4. E

    Problem after upgrade to 10.3 to remove CBM

    >yum remove plesk-billing This will simply remove the package Steps in the article do not require yum or apt-get and they do remove all components (plesk-billing, additional plug-ins and SSO) as well as remove database and config files.
  5. E

    PBA-Service-Plugins ???

    Please send me files /opt/plesk-billing/lib/lib-billing/include/config/hspc.ini /etc/hspc/hspc.conf Please try to open console to srver and execute wget --no-check-certificate https://127.0.0.1:8443/plesk-billing/hspc-wsdl.php Are there any errors?
  6. E

    Can I safely remove dbg_entries files? Out of space...

    If you do not need billing database any more, you can safely remove it. I would advise you to remove the whole database 'billing' using mysql tools instead of removing files on filesystem.
  7. E

    Properly activate a customer for a Plesk account

    Hello, Typically the workflow is the following: 1. You need to set up service plans and online store in CBM - this is what you offer to your customers. 2. Your customers buy products in store, pay and CBM starts provisioning to Plesk. Depending on settings in CBM>All Settings>Fraud...
  8. E

    Open SRS

    Hello, I do not completely understand your question but... Customer & Business Manager, the billing component of Parallels Plesk Panel, has OpenSRS module in default configuration. This module is able to handle domain name registrations/transfers/renews as well as it can be used to sell...
  9. E

    Plesk 11 not working, new install CentOS 6

    Have you tried this link from "Congraulations" message - https://111.222.33.444:8443/ ? Do you see any browser redirects before the timeout?
  10. E

    Panel Access down after upgrade

    Proper way to fix this issue: 1. Execute '/usr/share/plesk-billing/integration --command=update --hostname=domain.com' Pay attention - 'domain.com', neither 'https://doman.com' nor 'https://domain.com:8443/' nor something else 2. Execute '/usr/share/plesk-billing/intgration...
  11. E

    Panel Access down after upgrade

    Hello, Martin I fixed your server - for some reason in /opt/plesk-billing/lib/lib-billing/include/config/config.php parameters 'standardURL' and 'secureURL' were set to 'https://domain.com' instead of 'domain.com' I fixed the values and executed utility '/usr/share/plesk-billing/integration...
  12. E

    Panel Access down after upgrade

    Please check the private message - I can't connect to your server
  13. E

    Error: Failed to upgrade Business Manager... Country not found: countries_iso_2

    Open Plesk, go to "Profile and Preferences", fill there all fields and save. Then go to CBM.
  14. E

    Error: Failed to upgrade Business Manager... Country not found: countries_iso_2

    Please execute /usr/local/psa/bin/admin --info and post output here. You can hide sensitive data like name) but please leave visible what fields are empty Plus try to log in to Plesk, open administrator's profile, select proper country and language and click "Save". After that try to go to...
  15. E

    Panel Access down after upgrade

    Hello, Could you please send SSH credentials via private message? It will be faster if I look on your server by myself
  16. E

    Error: Failed to upgrade Business Manager... Country not found: countries_iso_2

    Hello, No, I wanted you to enable another variable - the very last line in this file: define("ALLOW_DEBUG_LOGGING", true); And then post here the content of /opt/plesk-billing/lib/billing-libs/Billing/Integration/Cli/integration.crash.log
  17. E

    Error: Failed to upgrade Business Manager... Country not found: countries_iso_2

    Open /opt/plesk-billing/lib/lib-billing/include/config/config.php, find there parameter ALLOW_DEBUGGING and set its value to true. Save changes and go to CBM one more time. Then post the content of /opt/plesk-billing/lib/billing-libs/Billing/Integration/Cli/integration.crash.log here
  18. E

    Panel Access down after upgrade

    What about commands ls -l /usr/local/psa/admin/htdocs/enterprise/control cat /opt/plesk-billing/lib/lib-billing/include/config/config.php ??? copy and past them into command line
  19. E

    Problem with SSO after Upgrade to 10.4.4

    Probably you met the same issue as described in thread: http://forum.parallels.com/showthread.php?t=260707 Post details there and I hope you will get it resolved.
  20. E

    Unable to login with Account User for Parallel Plesk 11 for Windows

    I successfully logged in and found that you use Plesk in Power User mode. Business Manager works only in Shared Hosting mode - so please consider removing this component using KB http://kb.parallels.com/en/9327 For now I only disabled SSO with command "%plesk_dir%\bin\sso -d" For test...
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