• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Properly activate a customer for a Plesk account

B

BCurrier

Guest
Hello,
I am wondering how to properly activate a customer for a plesk/web account and the process for billing.
I am aware most of it is automated, but wanted to have a how-to, and know how the self-serve signup happens.
Thank you in advance for your time.
 
Do you already have a billing application you going to use or you plan to use the plesk billing app?
 
Hello,

Typically the workflow is the following:
1. You need to set up service plans and online store in CBM - this is what you offer to your customers.
2. Your customers buy products in store, pay and CBM starts provisioning to Plesk. Depending on settings in CBM>All Settings>Fraud Prevention Policy you may need to approve new orders manually or they will be processed automatically.
3. Once order is approved and payment is received, CBM does a number of API alls to Plesk in background to create a hosting subscription there. After that customer receives an e-mail with access credentials.

You can look at video utorial about this theme - go to http://www.parallels.com/products/plesk/tutorials/ and find there tutorial "Business Manager: Overview of the Ordering Process"
 
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